by Chris Oryschak, Product Manager
When we first launched Digits, we made quality a central focus of the value we bring to our customers. Since then, we've continued to enhance the overall ease of using Digits while helping businesses improve their conversion rates.
Today, we're releasing several UX upgrades for Digits on iOS, Android, and web -- along with a new embeddable web widget!
Enhanced UX. Cross-platform.
The path to getting the most users for your app depends on various aspects of your app’s quality and ease of use. With Digits, our customers see an average onboarding success rate of 85 percent when users entered their phone numbers to access an app. While our average success rate is one of the highest in the industry, there was more we could do to give end users more flexibility, while minimizing support efforts for your business.
With the new UX upgrades for iOS, Android and web, we've made it even easier for your users to fallback on alternatives when an SMS with their confirmation code fails to arrive. Now, users can immediately request another SMS or a phone call for their code. This way, you can ensure a seamless user onboarding flow while reducing the costs that come with forgotten passwords or support tickets.
Now embeddable on web
While we were enhancing the UX for Digits on web, we also built a brand new widget that makes Digits embeddable on any webpage!
Before, users signing in via Digits on web saw the sign-in form via a popup. Now, with the new widget, the form is right within your webpage, further streamlining the sign-in flow for your users. On top of that, you can now customize the look & feel of the form and match it exactly to the ambience of your mobile app website.
We couldn't be happier to give you these upgrades and see them working in your apps!