AMAZON WEB SERVICES
Agile working expertly controlled
Managed Amazon Web Services from Wirehive allows organisations to embrace agile and DevOps methods without placing the burden of infrastructure management on technical and delivery teams. Our AWS customers typically see infrastructure costs reduce and dev productivity increase with the support of our team of certified AWS engineers.
OUR AWS PRODUCTS
AWS Mentor
Ideal for organisations who:
- Have an existing AWS estate
- Have a good working knowledge of AWS
- Want to stay hands on with AWS
- Want help with deployment and ongoing management
Includes:
- Consultation with AWS Cloud Architect
- A dedicated AWS account (owned by you)
- Access to the AWS Console
- Access to Wirehive support 24 x7
- Templates and best practice guides
- Variable monthly bill based on AWS usage and support level
Minimum support level Wirehive AWS Essentials
AWS Manager
Ideal for organisations who:
- Haven’t used AWS before
- Want to fully outsource AWS hosting
- Are working to fixed budgets or deliverables
- Want the insurance of a server uptime guarantee
Includes:
- Consultation with AWS Cloud Architect
- A dedicated AWS account (owned by Wirehive)
- Migration of existing site*
- Access to Wirehive support 24 x 7
- Templates and best practice guides
- A 99.9% server uptime guarantee
- Fixed monthly bill
*Up to 4 hours of work
Minimum support level Wirehive AWS Priority
Our Specification
Example Packages
Below is an example of what an AWS hosting solution could look like from Wirehive.
AWS
AWS MANAGER
Costs breakdown
Popular Solution Example
ELB
Load balancing and failover
EC2 Instances
Multiple web servers in separate availability zones
RDS Cluster
MySQL active / passive in separate availability zone
Elasticache Cluster
Resilient Redis caching
AWS CASE STUDY
Support Options
Our purpose is to deliver uninterrupted online experiences for our customers. That’s why the most important part of Managed Amazon Web Services from Wirehive is the support offering you decide to take.
Managed Server Set Up
AWS Essentials*
AWS Priority
AWS SysOps
24 x 7 server monitoring and alerting
Alerts > You
Alerts > Us
Alerts > Us
24 x 7 application monitoring and alerting
Alerts > Us
Alerts > Us
Server OS updates and security fixes
In Life Management
24 x 7 emergency telephone support to our UK based team of AWS certified engineers
Advisory calls of <10 mins
Call AWS on your behalf
Reactive break/fix support for your OS and applications
Dedicated SysOps Engineer
5 hours per week allocated time on your account
Bespoke monitoring and alerting set up
Implementation and management of tailored backup and DR strategy
Capacity planning and reactive scaling
Log aggregation
Self Service Tools
Access to Wirehive AWS templates
Access to Wirehive AWS best practice guide
Change management
Technical Advice and Guidance
Reactive technical guidance over the phone
Monthly infrastructure performance reports
Monthly solution review call
Launch and campaign support
Suggested development workflow and workshops
Security guidance and compliance
Suggested set up of testing, staging and production lifecycle
Optimum organisation of your development requirements across your server estate
Named point of escalation for your team
Financial Guarantees**
99.9% Server uptime
99.9% Website uptime
*Available on AWS Mentor only
** Available with AWS Manager only
Sales
Get in touch and we’ll work out what’s best for you and your project.
Support
Our UK based support team are just a phone call away 24 hours a day, 7 days a week.