GOOGLE CLOUD PLATFORM
Unlock the power of big data
Managed Google Cloud Platform from Wirehive helps organisations leverage this relative newcomer’s big data and machine learning capabilities via our team of approachable experts. From solution design to in-life support we take the operational burden off dev and product development teams.
OUR GCP PRODUCTS
GCP Mentor
Ideal for organisations who:
- Have an existing GCP estate
- Have a good working knowledge of GCP
- Want to stay hands on with GCP
- Want help with deployment and ongoing management
Includes:
- Consultation with GCP Cloud Architect
- A dedicated GCP account (owned by you)
- Access to the GCP Portal
- Access to Wirehive support 24 x7
- Templates and best practice guides
- Variable monthly bill based on GCP usage and support level
Minimum support level Wirehive GCP Essentials
GCP Manager
Ideal for organisations who:
- Haven’t used GCP before
- Want to fully outsource GCP hosting
- Are working to fixed budgets or deliverables
- Want the insurance of a server uptime guarantee
Includes:
- Consultation with GCP Cloud Architect
- A dedicated GCO account (owned by Wirehive)
- Migration of existing site*
- Access to Wirehive support 24 x 7
- Templates and best practice guides
- A 99.9% server uptime guarantee
- Fixed monthly bill
*Up to 4 hours of work
Minimum support level Wirehive GCP Priority
Support Options
Our purpose is to deliver uninterrupted online experiences for our customers. That’s why the most important part of Managed Google Cloud Platform from Wirehive is the support offering you decide to take.
Managed Server Set Up
GCP Essentials*
GCP Priority
GCP SysOps
24 x 7 server monitoring and alerting
Alerts > You
Alerts > Us
Alerts > Us
24 x 7 application monitoring and alerting
Alerts > Us
Alerts > Us
Server OS updates and security fixes
In Life Management
24 x 7 emergency telephone support to our UK based team of GCP certified engineers
Advisory calls of <10 mins
Call Google on your behalf
Reactive break/fix support for your OS and applications
Dedicated SysOps Engineer
5 hours per week allocated time on your account
Bespoke monitoring and alerting set up
Implementation and management of tailored backup and DR strategy
Capacity planning and reactive scaling
Log aggregation
Self Service Tools
Access to Wirehive GCP templates
Access to Wirehive GCP best practice guide
Change management
Technical Advice and Guidance
Reactive technical guidance over the phone
Monthly infrastructure performance reports
Monthly solution review call
Launch and campaign support
Suggested development workflow and workshops
Security guidance and compliance
Suggested set up of testing, staging and production lifecycle
Optimum organisation of your development requirements across your server estate
Named point of escalation for your team
Financial Guarantees**
99.9% Server uptime
99.9% Website uptime
*Available on GCP Mentor only
** Available with GCP Manager only
Sales
Get in touch and we’ll work out what’s best for you and your project.
Support
Our UK based support team are just a phone call away 24 hours a day, 7 days a week.