Trulyの概要

* Crystal Clear Audio * Perfect CRM Data * Incredible Support * Truly is a high-performance calling solution made for revenue organizations of 3 to 100 people + Improve productivity with automatic CRM call tracking and starting a call or text with one click + Close more deals with real-time call coaching and recorded phone calls + Increase connect rates with quality local numbers + Never worry about your phone again with incredible support built right in the app

Trulyの対象ユーザー

Sales enablement solution designed for businesses of all sizes that helps users to route calls, hold callers in the call queue, record web meetings, disposition calls, and more.

Trulyソフトウェア - 1 Trulyソフトウェア - 2

Trulyをご存知でしょうか?
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Trulyのレビュー

評価ポイント

総合評価
3.8
使いやすさ
4.5
カスタマーサービス
4.4
機能
4.0
価格の妥当性
4.0

企業規模(従業員数)別レビュー数

  • <50
  • 51-200
  • 201-1,000
  • >1,001

評価別レビュー

5
26%
4
37%
3
32%
2
5%
Jacob
Jacob
アメリカのTechnical Support Specialist
認証済みLinkedInユーザー
マーケティング、広告, 51-200の従業員数
ツール使用期間: 1~5か月
投稿者のソース

Use this for client and vendor calls

5.0 3 年前

製品を使ってみた感想: I use this frequently to contact vendors for pricing, I also occasionally use this for quick client calls.

良いポイント:

I use this service on my phone and macbook pro for work, to contact vendors, clients and more. It allows me to use a company number rather than my personal. Everything works smoothly.

改善してほしい点:

I have yet to find any bugs, or problems with the software on either OSX or IOS. So far seems great.

Kevin
Kevin
アメリカのSenior Account Executive
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 51-200の従業員数
ツール使用期間: 1~5か月
投稿者のソース

I'm Throwing My Desk Phone Away!!!

4.0 4 年前

製品を使ってみた感想: I threw away my desk phone! I get much needed real estate on my desk! the ease of use is a key factor as well.

良いポイント:

For me, the integration of Truly into my daily workflow has been awesome to this point in the process. I am a new user of the product, but it has already had a big impact on the way I work. I work in a mobile environment and being able to move around and still receive calls on my laptop and my mobile phone is a huge plus. I am able to connect with my clients and prospects in real time, not having to juggle voicemails. I like being able to take notes in the product as I am on a call and syncing them to Salesforce.

改善してほしい点:

At this point, the only con I have is that I would like to be able to access the dialer through an icon in my menu bar. I keep the Truly app open on my desktop at all times, but I often need to go digging for it when I need it especially when I am not making a call from Salesforce. Also, when I dial a number the caller ID incorrectly identifies who I am calling. I suspect that it is due to the phone number being linked to an ID that is set by the organization I am calling a not directly to the person I am calling. Its a minor issue and is fixed when I sync back to Salesforce.

Diendéré
ブルキナファソのSocial media manager
マーケティング、広告, 11-50の従業員数
ツール使用期間: 6~12か月
投稿者のソース

Truly review

5.0 4 週間前 新着

良いポイント:

I use it on my cell phone and my PC, it's easy to use and convenient, the calls have good voice and the recording is well done

改善してほしい点:

The bugs are becoming more and more noticeable and there are also some problems

認証済みレビュアー
ホンジュラスのProgram Manager
認証済みLinkedInユーザー
アウトソーシング、オフショア, 201-500の従業員数
ツール使用期間: 1年以上
投稿者のソース

Truly is an easy user-friendly calling software. It's a nice app for a startup.

3.0 5 年前

良いポイント:

Easy click to dial, Call recording and call history. We have been using them for approximately 2 years and they're improving their services constantly. The customer support team is amazing and responds to glitch and request right away which is very important for my team to be able to deliver the best customer support.

改善してほしい点:

They're a work in progress, there has been multiple bugs and glitches that they have been working on improving constantly.

Wolf
Wolf
アメリカのSales Development Team Lead
コンピュータ・ソフトウェア, 51-200の従業員数
ツール使用期間: 1年以上
投稿者のソース

Really easy to use

4.0 3 年前

良いポイント:

It was incredibly easy to use. The interface was very intuitive. You could probably teach yourself how to use all of the features without any training by just playing around with it for a little. The mobile version also works very well.

改善してほしい点:

I don't like that on the desktop, it takes up practically a whole screen. It would be nice if there was an option to minimize it to a smaller box on the screen. Considering how basic (functionality wise) Truly is, there is no need for it to take up so much space. Would be ideal if it integrated onto the SF platform so that it was just a box within it.