iGrafx
What Is iGrafx?
iGrafx, a leader in intelligent process management, enables the world’s largest enterprises to turn process into advantage. iGrafx Process360 Live captures and connects critical business operations Read more for detailed process mining, analysis, modeling, and optimization. With iGrafx, businesses connect the dots across these efforts to deliver results, improvements, and increase return on investment. Learn more by visiting www.igrafx.com. Read lessWho Uses iGrafx?
To drive operational excellence throughout the organization, guide process improvement projects to reduce cost, complexity, increase productivity, and improve the customer experience, you need iGrafx.
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iGrafx Reviews for Indian Users
Paul
Best Support for Implementation of Process-Based Management
Comments: 4aBetterBusiness has used iGrafx to achieve transformational results with clients, with payback in months. iGrafx has always been at the forefront of introducing useful functionality that is easy to use.
Pros:
Ease of use, focus on features and function that enable businesses to work better
Cons:
We have had no issues with the installation or use of the software
iGrafx Response
4 years ago
Paul Thank You for your continued use and support of iGrafx.
Nicolas
Alternatives Considered:
iGrafx is great for meeting the requirements of the regulation standarts
Comments: iGrafx works great for us to meet regulatory compliance requirements with their great software and the great support team with an extensive knowledge on the features and capabilities of their product.
Pros:
iGrafx provides us end to end solution infrastructure for in-company cloud deployment, risk and standards compliance in a scalable way. Their support team is maybe not fast to response but when they return they are extremely professional in their approaches to problem solution with a great expertise on the features of the product.
Cons:
Support team is not fast to response to the problems that we are reporting them. Their knowledgebase which is present in their website should be improved with video tutorials. Shape and icon library, process maps visuals should be improved and local to cloud synchronization performance should be improved.
iGrafx Response
2 years ago
Thank you Nicolas for your support and use of iGrafx. We also appreciate your candor about support response times. Support of our customers is something we definitely take very seriously and will look into.
George
Alternatives Considered:
Great flowcharting software
Comments: I mostly use igrafx for business process modelling. For that it's very good and it's quick to develop a workflow chart.
Pros:
I like the functionality, good graphics and easy to develop relatively simple diagrams - especially for business process modelling.
Cons:
The symbol library is pretty limited, e.g. hard to find right symbols for electrical diagrams. Process modeling is fairly complex and the help features are a bit limited.
iGrafx Response
3 years ago
Thank You George for your review. We heard you and are consistently looking for ways to improve our help files and tutorials. The latest release of iGrafx contains more detail and useful videos that provide instruction on some of the more widely used functions of iGrafx. Additionally, soon we will be releasing a new virtual training system to allow users to take courses on-demand. Thank you for your continued use and support of iGrafx.
Nur
Quality Product
Pros:
my overall experience has been positive because there are producers who care about user comments and are open to self-improvement.
Cons:
I have been using it for close to 1 year and I have not had a bad experience, it has a structure that works with an extremely target-result relationship.
Anuj
Alternatives Considered:
iGrafx is the face of business process transformation for enduring value which lasts forever !
Comments:
iGrafx is one of the most suitable and ideal solution for increasing efficiency of business processes and enable strengthened business process management through bringing in process enhancement and quality assurance. It is strongly connected to RPA and Six Sigma and Lean model to extract business efficiency to most desired level.
It is one of the most convenient and remarkable solution which is widely known in the market and have more good feedbacks already recorded.
Pros:
Business process transformation for creating sustainable values for users and other involved stakeholders. Long term business advantage and sustainability is gained. Detailed process analysis and robust optimization of business resources. Improved business performance and strengthened productivity. Bringing efficiency and compliance in business process through inclusion of RPA and Six sigma etc. iGrafx brings process agility and helps in bringing the expense to lowest by increasing the productive outcome. Overall process efficiency enhancement through increased ROI
Cons:
We need more customized features and process modules which can fit perfectly with our aligned business objective and goal. The costing/pricing model should be based on SaaS and PaaS mode only
