Shiftbase

Overall: Our company has grown considerably and the administration on paper and Excel was no longer sufficient. It now saves 5 hours per month in calculating hours and vacations and planning has become much simpler.

Pros: The program is very clear and easy to understand, especially when compared to other software. It will take a few hours to master, but it is very user friendly and complete. The helpdesk in the Netherlands is perfect. They are always directly accessible and you always have the right person on the line. And everyone knows exactly how everything works and who you are, so within 5 minutes a question is dealt with and a problem solved.

Cons: Switching to this software simply takes time and attention. And you really need to schedule that. You actually have to take 2 full days to do so. But once everything has been set up, it's absolutely top-notch.

Reasons for Choosing Shiftbase: I spent a lot of time (took a total of 3 months) on test versions of 5 providers, but Shiftbase came out the winner. It is clearly the most versatile and efficient personnel software I know.

Overall: We were looking for a flexibel tool which allows us to experiment with self-rostering & self-planning. This is all possible with the build-in functions & ability to adjust rights. Now, our whole team is managed on the same platform, so everyone is able to see who's planned in for the day, who's on vacation etc. I hope the app will continue to be refined in the future, and that feedback from customers will be taken into account for the continuous development.

Pros: The deciding factors for me where: - Flexibility in the assignment of rights to certain groups of users (allows for self-rostering and added flexibility, we use it to add a "flex" group to every team, so everyone can see the roster of another team, without the ability to change something) - The API: helps in tracking employee parameters without being dependent on manual repporting - Ease of use: it's always a challenge to launch a group of people into daily use of the app, and the question remains how the new tool will be introduced and explained. I'm glad shiftbase has a knowledge centre, so one can lookup any questions quite easily

Cons: - The presentation of the "team roster" isn't all that useful - A lack of options for part-time employees, meaning that the planning of off-days has to be managed with the use of availability, which takes time to put in for each and every employee - Polishing the app: the app is quite useful, but in my opinion it isn't quite as refined as the mean application

Reasons for Choosing Shiftbase: Our way of planning can get quite complex, so chosen tool has to be accustomed to that complexity

Reasons for Switching to Shiftbase: Flexibility, lack of a controlled environment, presentation, possibilities for integration, accesibility

Pros: Eenvoudig in het gebruik, duidelijk en overzichtelijk, zowel voor management als onze medewerkers

Cons: Inloggen via de mobiele app wilt niet altijd even makkelijk, wachtwoorden aanmaken voor medewerkers is onduidelijk (welke tekens mag je wel en niet gebruiken).

Reasons for Choosing Shiftbase: Prijs-kwaliteit en gebruiksgemak. Daarnaast te koppelen met onze administratie, agenda en kassasysteem.