zipBoard

Overall: I've recently left a full time job and started doing contract freelance work. I also moved across the country, so some of my clients are in my former place of residence. Working remotely, when you can't just pop into a client's office to walk through a project, can be challenging. Zip board allowed us to easily talk through aspects of a site design project, and offer on the fly comments and feedback. It made my life a whole lot easier, allowed the project to flow much more smoothly, and allowed my clients to feel confident that they were still deeply involved in the process, despite me living in another province. The tool is very easy to use, which comes in handy as clients are not always the most tech inclined. Eliminated the need for awkward, stumbling phone conversations where they tried to describe in words things of a visual nature - they could easily screenshot and comment as needed. Would highly recommend

Pros: Incredibly easy to use and for me, and for my clients.

Cons: I didn't really run into anything that I disliked

Overall: I previously used Airtable for tracking web change requests, and I loved the functionality of this platform however it could be hard for clients to utilise without seeing the comments in the context of the website. Some suggestions: - Allow drag & drop sorting of tasks - Allow task list to remember your sort order from last time instead of defaulting to post date, eg. I don't have to select to sort by 'Screen' each time I reload the page. - Allow screenshot option that captures the entire page - eg. https://chrome.google.com/webstore/detail/full-page-screen-capture/fdpohaocaechififmbbbbbknoalclacl That way, I could add all of my feedback comments within one screen, and when sorting or filtering tasks we can focus on feedback for one particular page. - If you could rename screens within the individual task window, that would be even better. - If I create a task without taking a screenshot, I lose the ability to name the Screen according to it's location. - Can you enable the Screen field within all tasks so they can be named & sorted regardless of having an attached screenshot? Or, allow us to add a screenshot after the task has been created, and then I can rename it. - Include a page link within each task so you click straight through to the website (for example, on hover of the screenshot image, include an icon that links to the website page) - Allow formatting of text within the task description (eg. bold, underline, bullets) - Allow 'Select All' or option on task filters

Pros: Screenshot functionality with comments shown on page, ability to post comments within a stream although these can be difficult to read. If status changes were a different colour that would help.

Cons: Can be a clunky user experience, especially from a client perspective, so it can be hard to collaborate within this platform. They tend to resort to emailing their feedback instead of creating tasks. Do you have any basic user guides for logging in, accessing the website review page, creating tasks and tagging users or reassigning?

Pros: zipBoard has very intuitive user interface. Once the user is onboarded, they do not need any manual or help documentation to get started. Workflow is very easy to implement starting from creating project till the signing off from the client. Those who want to start your career as freelancer or web agency, I highly recommend zipBoard.

Cons: I wish the design can be much more fluid in terms of navigation and performance. We cannot see the lag in the naked eye, but it can be improved.