Issue Tracking Software

Jira is the issue tracker for teams planning and building great products. Thousands of teams choose Jira to capture and organize issues, assign work, and follow team activity. At your desk or on the go with the new mobile interface, Jira helps your team get the job done. Learn more about Jira

SolarWinds Service Desk (previously Samanage) is a highly rated IT service desk solution that simplifies issue tracking and resolution with time-saving workflows and automation. Fully-integrated asset management provides a complete picture of asset hardware, software and incident history to streamline issue resolution. Built with ITIL best practices in mind, IT teams can improve SLAs, and spend more time on big picture projects. Learn more about SolarWinds Service Desk

Jira Service Management is an ITSM solution that unlocks high-velocity IT, dev, operations, and business teams. Empowered teams can deliver great service experiences, without the complexity of traditional ITSM, and coordinate efforts for even more impact through Jira's open collaborative platform. Streamlined workflows, automation rules, queues, SLAs, and a self-service portal all empower IT, dev, operations, and business teams to deliver exceptional service management at scale with no silos. Learn more about JIRA Service Management

Resolve issues quicker, better. Our simple-to-learn software handles your most complex issues for help desk, customer support, complaint management, and more. Custom-fit to your company without the custom price tag, Issuetrak's industry-leading software has modernized how businesses problem-solve for over 25 years. Instantly prioritize concerns and escalate issues to the right department so you can cut manual overhead, spend your time more efficiently, and offer your customers faster solutions. Learn more about Issuetrak

FaceUp is a comprehensive platform for issue tracking. Allow your employees to share their concerns and ideas with you safely. The software has a customizable reporting form and advanced report management, both available in 113 languages. FaceUp is compliant with GDPR, the EU Whistleblowing Direction and Whistleblower Protection Act. It's trusted by 2,700 organizations of all sizes across the world. Try out FaceUp with a 14 day free trial. Learn more about FaceUp Whistleblowing System

GoTo Resolve is IT support software built for SMBs. It helps IT professionals streamline their help desk by bringing together the tools they need to engage, identify problems, and fix issues faster. It combines game-changing IT management and support software with conversational ticketing and a zero trust architecture into a single consolidated tool. It is simple, secure, flexible, and free to use. Looking for GoToAssist? GoTo Resolve includes the same remote support functionality and more. Learn more about GoTo Resolve

Zoho Desk is an effective web-based issue tracking software ensures reliable issue tracking process, stays error-free and makes customer service easy for everyone involved. Advanced process automation, Feedback loops, Cases management, customizable dashboards and reports makes Zoho Desk more easy to track and solve issues faster. The issue tracking cycle begins when the customer tells your company about their questions, and ends when the customer leaves feedback on the support they received. Learn more about Zoho Desk

Freshdesk is a modern issue tracking system that comes with everything you need to track problems and manage issues. Freshdesk works with traditional channels like email, phone and chat, social media, and can also be added to your mobile app for capturing issues that occur on the go. Freshdesk boosts agent productivity with a slew of automations, internal game mechanics and more. The reporting suite is extensive and helps managers get a quick overview of the biggest bottlenecks in the helpdesk Learn more about Freshdesk

Slack is your Digital HQ. Welcome to the command center of your workday. Discover a more flexible way to work with all your people, apps and partners in one space. Slack connects people with each other and with their tools and data. Equip teams to be their most efficient and productive-to save time, increase ROI and open up all kinds of opportunities. Slack isn't just a tool for sending messages. It's a place where work flows between all your teams, tools, customers and partners. Learn more about Slack

ClickUp is an all-in-one productivity platform that eliminates work silos. It's the hub where teams come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, Whiteboards, and more. Easily customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively. By replacing inflexible and overlapping tools, ClickUp helps teams save one day each week! Learn more about ClickUp