Demandforce
What Is Demandforce?
Demandforce is the all-in-one practice growth solution made to attract new patients and keep them coming back with tools like automated appointment reminders, automated recall, two-way texting, Read more targeted email campaigns, and more. With Demandforce, you get fully-integrated, HIPAA-compliant features. Boost office efficiency, patient acquisition, and retention in one simple-to-use, centralized dashboard. Demandforce solutions are made to help your business attract, retain, and grow! Read lessWho Uses Demandforce?
Made for all ranges of medical practices, salons and spas, and veterinary clinics.
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Reviews of Demandforce
Jeffrey
My friend and business owner could not be happier!
Pros:
Very simple and straightforward process to acquire and set up. Demandforce communicated seamlessly with clients who had not been back to the business in a certain time frame and facilitated re-bookings with a large percent of those with that one recall message. Text messaging is powerful and preferred by clients. Facilitates the review process
Cons:
Frequency of automated communications may be too much for some customers of businesses. Let them know that there are options for frequency and type of communication.
Demandforce Response
3 years ago
Hi Jeffrey, thanks for the feedback! We love it when our customers are happy, and it's great that the text messaging feature is working well for your business!
Laura
Alternatives Considered:
DemandForce - A Great Tool for Appointment Reminders
Comments: Overall, DemandForce worked well for a medical practice seeking to provide an easy way to confirm appointments and send out appointment reminders for patients.
Pros:
DemandForce was a great tool to keep our patients informed about their appointments. The platform was easy to use and offered customization options to fit the needs of our large practice. The customer service team was also always quick to respond and troubleshoot problems as they were presented.
Cons:
The reporting options were pretty basic and we that's an area that we spend a lot of our time in to learn about what works and what doesn't work for our patients.
Demandforce Response
6 months ago
Hi Laura - We are happy to hear that our appointment tools and that the ease of use of our product are working well for you. Since you last wrote this review we have made some changes and improvements to our performance dashboard that we would love for you see at demandforce.com!
Jill
Great communication software for clients
Comments: We saved time with Demandforce.
Pros:
This software is easy to use and implement to the staff because it is user friendly. Love the reminder system for the client appointments and ablity to text them.
Cons:
Rarely there was a client that stated they did not get the reminder.
Demandforce Response
last month
Hi Jill -- we are very happy to hear that we meet your expectations! Thank you for taking time out of your schedule to leave us a review :)
Patti
No happy! Recently I have not been able to login on my personal laptop unless I am at the business.
Pros:
If you can log on to the system, it is user friendly. However, currently the changes that have been made make it impossible to do anything outside of your business.
Cons:
So, spent 30 mins with customer support to resolve issue, go home try to log on the following day and cannot access either one of my businesses. I am a busy person so it is very frustrating when I have to call in and do all these steps customer service had me doing and then to find out it was a waste of my time. Now I have to find time to call again. I have been using this same computer to log in for years, now it won't work. If I cannot log in away from my business, then I will not need your services anymore. I do all my work away from my business via at home or other locations.
Demandforce Response
3 years ago
Hi Patti! Thanks so much for your feedback. We love that our software is user friendly! We are always making improvements and have made some changes since you last wrote this review. Check us out at go.demandforce.com!
Kimberly
A great tool to keep in contact with your patients.
Comments: Fantastic an awesome tool for any office.
Pros:
Especially during Covid we are able to have communications with our patients, on a daily basis. They can send us a message if they are not feeling well and we can response ASAP.
Cons:
I can not think of anything I do not like at the moment.
Demandforce Response
6 months ago
Hi Kimberly! We are very happy to hear that we meet your expectations! We will continue to upkeep our products to satisfy your needs. Thank you for taking time out of your schedule to leave us a review!
