InputKit

Adding more value to my clients

Comentários: I used to do everything by hand and sending a simple survey/review request out to my customers. I spent at least 2 hours each month for each client. We had to get the customer info on a printed doc, then input that into a spreadsheet, then onto an email the client … It took a lot of time and caused a lot of frustration. With Inputkit, I now do the job better and it takes less than 10 min per month. It has automation and integrations of all elements of my biz (survey, reviews, referral and cross-sell) and the ease of having all in one place. I can now spare extra time with family or have more time to go to cinema to chill :-) It now allows me to offer that service to new clients as well. I can use that as a foot in the door to offer other services. InputKit led me to add more value and offer a new service to my clients. For some clients it allows me to add more value and stop them from leaving, and it allows me to charge more. Because one of my client is killing it with inputkit, I got invited to speak to a mastermind group of aesthetics doctors to talk about how inputkit can help grow their business

Vantagens:

There are many, but here are a few: - easy and quick to set up accounts - detailed reports - the ability to add any reviews platform - the advanced duplicate sequence feature - everything is very customisable and easy to use - support is amazing, receptive and proactive - the dev team are on it with regular update and improvements - my clients love it as it brings them exciting ROI

Desvantagens:

Most of the things that I did not like when I joined have been sorted already. But to mention one thing for now (as I was told it will be sorted) is the inability for customers to leave more than one online review per sequence.

L'outil InputKit : une solution québécoise fiable et abordable

Comentários: Avec les sondages InputKit, nous pouvons sonder nos membres sur différents enjeux tout en obtenant des réponses rapides. Les rapports générés donnent un aperçu clair de la situation et favorise la prise de décisions.

Vantagens:

L'outil est simple à utiliser et l'équipe du soutien répond rapidement à nos requêtes en cas de doute.

Desvantagens:

Nous souhaiterions pouvoir personnaliser encore plus le questionnaire pour que l'usager puisse être redirigé vers une autre partie du questionnaire si la question ne s'applique pas à lui.

A SaaS product that is constantly improved. Cover all interesting features to automate feedbacks.

Vantagens:

After set up, it is great to see everything about clients answers. You can also choose to build a sequence that will stop if the software detects that a client is not satisfied.

Desvantagens:

You must be prepared to set some things up at first, you need to build your forms, your sequences. After that, you can truly automate feedbacks.

InputKit, un atout pour notre équipe et nos patients !

Comentários: Je recommande à 100% !!

Vantagens:

Logiciel très simple à utiliser InputKit permet de communiquer à l’equipe l’appréciation des patients face à leur visite chez le dentiste. C’est un wow pour notre clinique !

Desvantagens:

J’ai l’impression que certains patients interprètent mal une question en particulier, ce qui nous donne parfois une note médiocre alors que le patient se dit 100% satisfait. J’ai toujours senti par contre que l’équipe d’InputKit avait le souci d’améliorer ce point. Aussi, certains patients trouvent que le sondage leur est envoyé trop souvent. Sûrement que ce point pourrait être modifié, je n’ai jamais demandé.

Un produit dont je ne saurais me passer

Comentários: Facile et utile.

Vantagens:

La simplicité d'utilisation, la quantité de rétroaction. L'excellent service à la clientèle rapide et efficace. L'augmentation fragrante d'avis google. La possibilité de contacter nos clients insatisfaits et de trouver des solutions.

Desvantagens:

Je ne crois pas qu'il y ai de points faibles pour ma part.