Canada Local product
VoIP.ms

VoIP.ms

Canada Local product

What Is VoIP.ms?

VoIP.ms is a Canadian voice-over-internet protocol (VoIP) bring-your-own-device provider headquartered in Canada. VoIP.ms provides a vast range of standard telephony features, as well as enhanced communication features to simplify both business and residential communications such as local DID numbers in 60+ countries. It offers Free Porting across US and Canada for local & toll-free DIDs with termination (outgoing calls) in over 125 countries across the globe.

Who Uses VoIP.ms?

Any business looking to simplify their communications. Any reseller looking for a fully customizable interface and any residential looking for a good, affordable, and reliable home phone service.

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Reviews of VoIP.ms

Average score

Overall
4.8
Ease of Use
4.4
Customer Service
4.8
Features
4.7
Value for Money
4.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
84%
4
13%
3
3%
2
0%
Ian
Ian
Owner in Canada
Verified LinkedIn User
Computer & Network Security, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best platform I've found!

5.0 3 years ago

Comments: Great overall experience - support is amazing - makes sure it works, knows how to fix whatever you've done wrong and make things work in moments. Uptime is phenomenal.

Pros:

It's a cut and dry VoIP service that provides exactly what I need, how I need without burdensome interfaces.

Cons:

Needs a little more public info on new features with clear pricing such as virtual PRI's where you can figure it out yourself without having to contact sales.

Cameron
Help Desk Student Worker in US
Information Technology & Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Best VoIP Provider

5.0 last month New

Pros:

1. Cheap price2. Amazing support3. No annoying salespeople always trying to sell higher tiers4. Easy to use residentially

Cons:

1. None I can think of. A few months ago there was a big outage, but it was resolved and I heard they upgraded their infrastructure.

VoIP.ms Response

4 weeks ago

Thanks for your loyalty and kind words, Cameron! We hope we can serve you for many more years.

Wendy
secretary in Canada
Religious Institutions, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Review of VOIP.ms

3.0 3 years ago

Comments: We are able to have a VOIP system over a very slow DSL internet connection because this voip system is not big and bulky. Overall, it works well enough.

Pros:

It is a powerful software that gives lots of options and functionality with VOIP. It is lean and does not have a lots of bulk so it can be used over phone lines without using lots of bandwidth. The wiki is helpful and the customer service has always been willing to help. It is great that you don't need to purchase customized equipment to use VOIP.ms. Now with the self isolation it has been great to have the option to forward the phone numbers.

Cons:

- There are lots of dropped or lost calls - There are lots of unconnected calls - At times the quality of calls are very poor - It is complicated to make changes and not always clear the order or process - The registration of users is not always clear - Sometimes there is a problem, but I don't know all the technical terms to ask about the problem.

Sherwin
Landlord Engagement Lead in Canada
Verified LinkedIn User
Nonprofit Organization Management, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

I have been using VOIP.MS for years

5.0 last month New

Comments: The service provided by voip.ms is excellent. They have great customer service as well.

Pros:

VoIP.ms is really easy to set up and packed full of features. The pricing is also unbeatable.

Cons:

There's nothing to dislike about voip.ms.

VoIP.ms Response

4 weeks ago

Thank you very much for your loyalty Sherwin, we are grateful to have you as a customer and we're glad our service meets your expectations!

Pinchas
Software Engineer in US
Computer Software, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Very stable

5.0 4 weeks ago New

Comments: Excelent, Stable

Pros:

Stability, I am having many wholesale accounts, but for anything that must work, I am using Voip MS, with their level of excellent support, even when something does not work immediately, they make it work, I've recommended it for many people who are still enjoying it after years

Cons:

People like to build thing from top to bottom, so in philosophy its a UX issue, although from a software transparency perspective building from bottom to top is better.Keep place in queue (callback) would be a feature I would like to see

VoIP.ms Response

4 weeks ago

Thank you very much for your feedback and kind words, Pinchas! Because of customers like you, we can improve and deliver a better service.