What Is Piwik PRO?

Piwik PRO is the first privacy-oriented alternative to Google Analytics. Created in 2013, Piwik PRO Analytics Suite allows for tracking web, app, product and intranet behavior of users. The platform ensures compliance with strict EU, US, Chinese and Russian data protection laws, including the General Data Protection Regulation (GDPR) and the Health Insurance Portability and Accountability Act (HIPAA).

Who Uses Piwik PRO?

We help organisations which process high volumes of data to collect and proceed information, optimize customer journey and flows, without breaking strictest local privacy laws.

Piwik PRO Software - Dashboard Piwik PRO Software - Core report Piwik PRO Software - Consent Manager Piwik PRO Software - Audience Manager Piwik PRO Software - Tag Manager

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Reviews of Piwik PRO

Average score

Overall
4.7
Ease of Use
4.4
Customer Service
4.4
Features
4.4
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
71%
4
29%
Maxime
Maxime
Spatial Analys in Canada
Verified LinkedIn User
Government Administration, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Ease of use

5.0 3 years ago

Comments: I really like the interface and the data visualization tools.

Pros:

Simple and beautiful interface. You can have all the information about your visitors. I really like to be able to know if a visitor is coming back or if it's his first time visiting my website.

Cons:

Creating custom events for particular actions is a little bit limited because you have to classify them in categories and then it's difficult to get stats from those categories

Marco
Marco
Director in Italy
Verified LinkedIn User
Marketing & Advertising, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Great Alternative to Google Analytics

5.0 last year

Comments: Overall speaking, if I were looking for an alternative to Google Analytics, this would be my first choice. But if you rely heavily, like myself, on Google's tools, you might find easier just to use Google Analytics. Piwik is a lot more transparent, cleaner, easier to use as a standalone tool though.

Pros:

I loved the way information is presented to the users. For some aspects it's way clearer and more intuitive than Google Analytics.

Cons:

While Google Analytics belongs to the same ecosystem as many of the other tools (Google Ads, Search Console, remarketing etc) you would use if you work in digital marketing or you need to get an idea on the data related to your website, Piwik doesn't belong and this makes harder integrating it with other tools. Also, I had some issues when using Piwik in terms of impact on loading and data retention (disk usage was growing exponentially when one of my website ramped up).

Hugo
Hugo
Analytics Consultant in France
Verified LinkedIn User
Information Technology & Services, 501-1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Complete analytics platform

4.0 last week New

Pros:

Piwik pro offers a great solution for all types of business trying to keep up with analytics tools. The tool is complete with an analytics offer, but a consent management platform and a tag management system too. Servers are located in EU, which is GDPR compliant

Cons:

The tool is still in roll-out, and some features regarding the tag management system of Piwik can be outdated for big companies

Florian
CoFounder & CEO in Germany
Used the Software for: 6-12 months
Reviewer Source

Google Analytics for Data Protectors

4.0 5 years ago

Comments: an Analytics product that complies with EU privacy laws (that's really the primary USP compared to GAnalytics I think)

Pros:

That you can install it on your own server and the data is saved in your own database - you you can comply with privacy and data protection laws (especially in the EU).

Cons:

Offers not so many features like Google Analytics, the web UI is quite slow, not so easy to understand how to go beyond standard features, the mobile SDK could be better

Daniel
Analytics Specialist in Switzerland
Information Technology & Services, 201-500 Employees
Used the Software for: 6-12 months
Reviewer Source

Piwik PRO: A great analytics tool that puts data privacy first.

5.0 5 months ago

Pros:

Product is easy to use, implement and report with. I like the consent banner tool as well as the many out-of-the-box tracking functions. Privacy is always first and there are a lot of options to protect user data.

Cons:

The enterprise account can get pretty pricey