Lucy
What Is Lucy?
Instantly turn PDF purchase orders into sales orders in your ERP. An incredibly fast and scalable solution, Lucy automation handles the PDF orders your customers send via email. Around the clock, Read more emails are opened, purchase orders are read, and sales orders are created in your ERP. Ready to pick, pack, and ship in seconds. No errors, no down time, no late orders, no overtime. Read lessWho Uses Lucy?
Lucy was created for B2B businesses who receive emailed purchase orders from customers in PDF format. She removes the burden of manual order entry, frees your staff & eliminates errors.
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Reviews of Lucy
Tawny
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Excellent solution for a great price!
Comments: I worked with [SENSITIVE CONTENT] initially, then [SENSITIVE CONTENT] to make sure Lucy was the right solution for our business. There was never any pressure. They were both very consistent and helpful. Always extremely transparent and have worked hard to make sure this has been a great solution for us.
Pros:
Lucy was very easy to implement with our ERP using EDI.
Cons:
The only real difficulty we've had is the time zone difference being in the US.
Penny
Greatly approved efficiency in order processing.
Comments: Overall Lucy has been a great benefit to order processing here. She is quick and accurate. Support is helpful and timely. This software is very user friendly.
Pros:
Lucy is very easy to use. I have no IT background and have used Lucy from the get-go and have been able to pick it up quickly. She processes large orders quickly and without errors. Any problems Lucy support is very quick to help.
Cons:
The software is basic and cannot "read" orders. Also would be good if Lucy could identify an account from not just an email address.
Deja
Lucy review
Comments: There are some improvements in the cons I would like to see fixed, its better than our prev. software but could use some adjustments.
Pros:
I like that this software is easier to use and captures more data then the previous software we used previously. Love that it lets us know about duplicate PO's that are in Netsuite, so we do not duplicate orders.
Cons:
Integration for new parts does not happen in a timely manner. Lucy doesn't read day. month. year format well. It doesnt read the same po's accurately. PO's cant be zoomed in so makes it hard for reviewing orders to verify information due to it being so small. Skips lines dates, money , or stock codes. times it cant read city and state. data correction has had to be made on parts and or dates that did not capture accurately.
Jay
Big Time Saver
Pros:
Using Lucy saves our customer service team thousands of key strokes every day and eliminates order entry errors
Cons:
Lucy does have some quirks that occasionally slow us down but we have always been able to rectify or work around with the help of the Lucy team.
jezreel
Lucy review
Comments: Lucy is great for processing our purchase orders.
Pros:
it is relatively easy to use and understand
Cons:
lucy does freeze often causing delays in processing
