Cancelling an Airbnb for Work trip booked by a former employee
Airbnb for Work reservations that are associated with former employees with unconfirmed email addresses and charged to your company’s payment method can be canceled.
Cancel a former employee’s trip
Cancel a former employee’s trip on desktop
- Click Profile > Company dashboard
- Click Pending actions, then click Unconfirmed employees
- Select employee and click Review
- From the trip itinerary, click Request to cancel trip
- Add a note to your cancellation request, then click Send request
This feature is only available on desktop, not in the Airbnb app or on a mobile browser.
This feature is only available on desktop, not in the Airbnb app or on a mobile browser.
This feature is only available on desktop, not in the Airbnb app or on a mobile browser.
What happens next
Our community support team will reach out to you once they've reviewed your cancellation request. The cancellation is subject to that listing’s cancellation policy.
If the traveler booked the trip using a personal payment method, you can remove them from your Airbnb for Work program altogether. This won’t cancel their trip, but will prevent them from booking future trips that are paid for by your company. Find out how to remove someone from your program.
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