Monitoring - Engineering has implemented a fix and Salesloft should be working again for all users. We will continue to monitor to ensure stability. Please continue to monitor our Status Page for additional updates.
Feb 27, 2025 - 19:26 EST
Investigating - We are investigating an issue with Salesloft being unresponsive for a subset of our customers Our engineering team is currently working to identify what is causing this issue as a top priority. Please continue to monitor our Status Page for additional updates.
Feb 27, 2025 - 16:18 EST
Monitoring - Engineering has implemented a fix and Salesloft should be working again for all users. We will continue to monitor to ensure stability. Please continue to monitor our Status Page for additional updates.
Feb 27, 2025 - 11:51 EST
Investigating - We are investigating an issue with Salesloft being unresponsive for a subset of our customers Our engineering team is currently working to identify what is causing this issue as a top priority. Please continue to monitor our Status Page for additional updates.
Feb 27, 2025 - 11:30 EST
Resolved -
The backfill of the missing meeting summaries and action items has been completed. This issue is now resolved.
Mar 9, 18:24 EDT
Identified -
The underlying cause of the Azure incident has been resolved. We are actively backfilling any missing summaries. Once this is complete, we will send another update.
Mar 8, 08:37 EST
Investigating -
Due to an open issue with Microsoft Azure OpenAI, customers are not able to see meeting summaries or action items. Once the incident resolves on the Azure side, Salesloft will reprocess impacted conversations for these summaries.
Thanks for your patience while we work through this issue. We'll provide more updates as we have them and when we are able to reprocess these events.
Mar 7, 12:53 EST
Monitoring -
Apple released macOS 15.0.1 which “improves compatibility with third-party security software” that is the main cause for users experiencing Dialer issues who updated to 15.0.
The Salesloft team will continue to monitor this space for more updates.
Oct 9, 10:40 EDT
Investigating -
The Salesloft team has been informed that the most recent version of MacOS Sequoia (MacOS 15) is causing widespread issues with VPNs, antivirus software, and various web browsers which is also impacting users of the Dialer. Some users on MacOS 15 might experience dropped calls and other connectivity issues.
The Salesloft team is monitoring this closely with Apple and our technology partners for remediation. Our recommendation is not to update to the newest OS until an "all clear" is received and these widespread known issues with MacOS 15 are resolved.
We will continue to post updates as we receive them.
Sep 24, 11:35 EDT