In a few keywords, describe your issue. Search tips : Use keywords, not sentences. For example : payment pending is more efficient than I have a payment with the pending status Try different keywords if there's no results. If you get too many results, try to narrow down your search by specifying the theme or plugin name. Did you find the answer to your question? * Yes No Please select a topic * Support for a purchased theme or plugin I think I've found a bug in your free theme or plugin Pre-sale question Affiliates Billing / account Issue Partnership request Other / feature request Delete my account Website Please enter your website URL You are a Pro user, we have a specific support desk for you. Please open a new support ticket here. Our support team will do its best to help you as fast as possible ! If you're having trouble to login to your account, make sure you're using the email used when purchasing a product from us. The following documentation pages might help you to solve the most common issues : How to install and activate the Customizr Pro theme ? Troubleshooting Guide for Websites Using Customizr Pro WordPress Theme. Where can I find my account information once I log in? Where can I download my purchased theme or plugin ? Where can I download my invoice from Press Customizr ? Where can I find my activation key ? How can I upgrade my current package ? You are a Pro user, we have a specific support desk for you.If you are experiencing troubles with your account on Press Customizr or anything related to billings and payments, please open a new support ticket here. Our support team will do its best to help you as fast as possible. If you're having trouble to login to your account, make sure you're using the email used when purchasing a product from us. The following documentation pages might help you to solve the most common issues : Where can I find my account information once I log in? Where can I download my purchased theme or plugin ? Where can I download my invoice from Press Customizr ? Where can I find my activation key ? How can I upgrade my current package ? Terms of Sales Which free theme or plugin are you using ? * Please enter the name of the theme or plugin your request relates to Are you already registered to our Affiliate Program ? * Yes No To join our affiliate program, please visit our Affiliates page. Affiliate ID Enter the affiliate ID given by Share A Sale Name * First Last Last Email * Enter Email Confirm Email * Confirm your Email Summary / Object of our request * Please summarize your issue / request in 10 words or less Please provide as much details as you can. * If you are reporting a bug with one of our product please tell us which browser and device you are using. System infos / WordPress install details * Please paste your system infos here. For Customizr Pro, you'll find it in your WP admin in Appearance > About [name of the theme]. It includes technical informations that will speed up the treatment of your request by our suppor team. We will delete your account as soon as we receive your request. Any type of feedback about your customer experience with us would be very helpful ! Attachments Uploading Files. Please Wait. Accepted file types: jpg, gif, zip, png, tiff, pdf, log, txt, rtf, csv, doc, xls, css Upload screenshots, error logs, or other files to assist in solving your issue
