Pentahotel Beijing - בייג'ינג

הצוות דובר אנגלית דיי שוטפת ונכון לעזור בכל מה שצריך! המיקום אידיאלי וקרוב ל-2 קווי מטרו כך שמאוד נוח להתנייד ממנו ביום יום. המלון 'מערבי' לעומת העיר בה הוא נמצא ולכן הוא מאוד מומלץ, קיימת מסעדה טובה במלון למקרה ונתקעתם בשעה מאוחרת בלי אוכל במחירים יחסית זולים והאפי האוור כל יום.

Good location, clean rooms, nice breakfast, english speaking staff

Bathroom needs refurbishment, the hotel is not the best choice for very demanding people

Nice and clean rooms.

The staff and the strange lobby.

The hotel location is good for taking subway to go around Beijing.

Airconditioning is not good. I felt cold in my room and also the lobby. There was not any guide book about the hotel facilities.

Breakfast.

Internet is too expensive. Staff had trouble explaining the hotel rates, credit card policy etc.

The breakfast was great with both chinese and western options. The location is awesome and the staff is good and speaks English.

It is just next to supermarkets and malls which allow us to get essential items conveniently. It is also just next to subway/ mrt which allow us to visit many places conveniently. Places such as Forbidden City, Tian Tan, Yi He Yuan, Tian An Men Square, Yuan Ming Yuan etc. Room was cosy and comfortable with essential international TV channels.

Receptionists were not friendly and quite untrained. They can be impatient and proud as they always seem to be busy with their work other than serving and showing care and concern towards the customers, thus getting their priorities wrong. On the other hand, the waiters at the breakfast Cafe are slow moving and untrained. They have to be called many times before matters such as giving us our eating utensils and a cup for coffee. All of them like to stand around and chit chat casually though they are friendly and warm. Contradictory policies of the hotel about. It says internet access is free but when I am there, we have to pay to use it. All hotels offer free Wi Fi except for this PentaHotel.

The location, except that all other things were beyond ordinary.

difficult to notice/locate the entrance of the hotel. No free internet carpets are old and smelly no minibar lighting in lobby is very poor no help regarding tourist places/information

Best breakfast

Asking a little bit more money than on the website, and for 1 internet hour 5$/30y, even it is not entire used, also the accomodation was in a smoging room.

Pentahotel is amazing hotel. For great price you get great service. Staff was very friendly and helpful. There was always someone who spoken fluent english. Rooms are very comfortable, the bed was nicely soft. The breakfast was absolutely the best! Every morning there were salads, fruits, english breakfast, cereals, many types of western bread, chinese bread, and also full chinese breakfast...it was great start of every morning. Thanks to pentahotel for great time in bejing!

The location was very good. I also I liked the breakfast, there was plenty of options to chose between. I guess the room was ok, but it expected more from a 4-star hotel and for that price. The service was quite good, most of the staff were helpful and spoke good English.

There was some renovations going on which made quite some noise. There was also a strange smell in some parts of the hotell.

Commode, good price and excellent location

I've chosen this hotel as per past feedbacks on this website regarding it's location; but it was s a disappointment for me. Because location is not so close to attractive points (for shopping, nightlife etc). room windows can not be opened so it hard to breath sometimes when you need fresh air. air condition works very noisy and the hotel entrance reception looks like little bit a puzzle...

Noisy air condition, entrance to rooms are not easy when you have a pair of luggage, it is not easy to find a taxi from this hotel. window can not be opened (may be for security reasons) and there is no fresh air.

The floor manager is good , friendly and helpful.

Room service not quite happy. Job halfway done.

Closed to a subway station (very important in Beijing). Nice Staff.

Staff do not speak English, only receptionists do. They offer group trips to the Great Wall. We joined one of them and it was awful.