Community Q&A:

HubFans asks: If there is something out there, please share it. I have looked at so many tutorials, etc. and nothing tells you EXPLICITLY how to load my webite fro...

HubFans asks: I need to further customize my Boldgrid site. I have built the site but need help adding elements. I have tried following instructions but I can'...

HubFans asks: I am trying to find out how I set up IP Canonicalization on my website. I have placed the following code on my .htaccess file: RewriteCond %{HTTP_HO...

HubFans asks: How do I White list a domain in email server

HubFans asks: how to send mails to customer from different emails from admin...like for orders, different mail and for delivery, different mail and for registration...

HubFans asks: Over the last couple of months, I've seen a significant increase in failed emails on both macOS and iOS. The email will fail and land in the inbo...

HubFans asks: I am trying to install a program using a cgi script. I have uploaded the file and the cgi script to the cgi-bin folder and changed the permission of ...

HubFans asks: Hello, I have a website dietistasvegetarianos.com hosted with you. The contact form stop suddenly stop working today and we didn't change the con...

HubFans asks: Hi all, when I am trying to install my Theme , the following warning appears PHP OPcode caching Not enabled. It is highly recommended to have OPcac...

HubFans asks: I have change the .htaccess as instructed for the redirects non www to www but still i cannot see the site running? can you please assist and advise w...

[email protected] asks: I wanna Modify this but i cannot find out in cPanel <h2>CONTACT US</h2> <div class="row"> <div class="smal...

HubFans asks: Since the beginning of 2017, any changes I make to our Yum-Yum Snack Shop website have not shown up on our public pages. It seems I can log in succ...

HubFans asks: Malicious PHP code embedded in my Joomla! index.php which pointed to a JS file called stat9ed.php. Not positive when, but the date of the file was al...

HubFans asks: MacAfee sent out the following message today - Intel Security’s SaaS Email has reached end of life. Intel Security has detected that you are s...

HubFans asks: When I upgrade to your backup service, it seems as if it does backups and restores as needed form my hosted web sites, but it does not appear as if it...

HubFans asks: I can't login to my email account with Outlook, or webmail as it says my password is incorrect.

HubFans asks: How can I add an additional administrator to my webhostinghub account?

dudwhit asks: Hey users, do any of you have SpamExperts working, complete with full access to SpamPanel to configure the settings? McAfee worked so well, but no lu...

HubFans asks: Hello, I moved my Wordpress (BoldGrid) installation folder using the instructions in this article: http://www.webhostinghub.com/help/learn/wordpres...

HubFans asks: Couple of weeks ago I changed the password to my AOL account of which my emails from ed@******engineering.com are forwarded to but since then when I d...

HubFans asks: In prestashop 1.6.1.9 version, "i think" however, when I go to [cart rules] to set up free shipping for certain products, I check the catego...

HubFans asks: I am trying to uplaod joomla extention but i keep getting the following message Warning JInstaller: :Install: Can't find Joomla XML setup fil...

MatthewKuhns asks: I'm looking to add a bit more security to my account. Do you have, or are you considering, any options like two-factor authentication (2FA)?

HubFans asks: hello, please can you help with the formatting of the site to mobile phone. we are led to believe when you sign up that when you use boldgrid editor t...

HubFans asks: I added an addon domain and installed Wordpress. I tried to get wordpress on temp URL by editing config file but it's not working. It's not ...

HubFans asks: I'm trying to upload a website I've been working on locally for a client to look at. i is a wordpress site and I'm using duplicator pro...

HubFans asks: I've been using wordpress fine for about 2.5 years, up until Wednesday. Since then, three of the admins have been unable to access the WP dashbo...

HubFans asks: How do I donate from my affiliate website to a non profit organization? My website is asscociated with amazon (affiliate program), from each sale i g...

HubFans asks: I transferred my domain to Namecheap a year ago. Why am I getting a notice from you saying you will be charging me and renewing my domain with WebHost...

HubFans asks: Which Program sub-folder should the WordEtw.man file be in? I have inadvertently moved it.

CDSherlock asks: After updating the WordPress Spam Master plugin, I'm getting an error message, as follows: Fatal error: Call to undefined function wp_get_curr...

HubFans asks: I've requested help multiple times over the past several months, but no one replies.

HubFans asks: I have a domain and website with you at gwillis.net. I had another domain and website, jerrymahun.com, with another provider. What I wanted to do was ...

HubFans asks: Does the hub have a replacement for McAfee email security software or are we on our own? If the latter, any recommendations for a good spam filtering...

HubFans asks: Hi, I have many ftp users created but none of them work at my server. Please advice. I have tried it a lot and my developer tried it lots too.

asmbswi asks: Hello, my website was working a few days ago, but since yesterday whenever I try to access it (asmbswi.org), I receive an error message: 'www.asm...

HubFans asks: I have tired to load my website on multiple devices and even had a buddy try it in another state, it always says there is some kind of error with my d...

HubFans asks: I have two domain names. Domain 1 used to be the default, and I changed it to Domain 2. I redirected Domain 1 (301) to Domain 2. I also changed the A ...

HubFans asks: how can i to install a php aceletor, as APC, XCache, etc?

HubFans asks: I can start the affiliate program with my own website and then add a new website which I will create in the future?

monchieriangelo asks: By using the translator. FTP. tried FilleZilla.app and Ciberduk.app. The files are loaded (krpanotools makepano instrument) regularly. But when I tr...

smgconnected asks: i could not connect to ftp even i created new user. my filezilla giving that error: Status: Resolving address of ftp.smgconnected.com Status: Conne...

HubFans asks: I have two email addresses on the same domain - e.g. [email protected] and [email protected]. I had one set up on one iPhone and then the o...

HubFans asks: Unable to log into admin page for wordpress, which is hosted by WHH. Here's the message: Fatal error: Uncaught exception 'Exception' w...

HubFans asks: I would like to add a subdomain to my existing Wordpress blog. As I see it, I need to establish the subdomain via cPanel, e.g., subdomain.maindomai...