Careers

We're on the lookout for talented people!

Vtiger makes customer relationship management software that helps small and medium sized businesses develop stronger, more profitable relationships with their customers, while more efficiently, effectively, and transparently running their sales, marketing, and customer service organizations.

Our team operates out of San Francisco and Bangalore, and is passionate about delivering great software and customer experiences in one of the fastest growing spaces in cloud software. With more than 100,000 businesses using Vtiger products across over 100 countries, we’re transforming how small businesses live and work.

Want to be part of our team? We’re looking for quick learners that are responsible, self driven and passionate about creating value for the world. If you think you have what it takes to join our ranks, review our openings below and send your resume and the position you’re interested in to the email address listed. We look forward to speaking with you!

*All available positions are located in our Bangalore offices

Engineering

UX

Marketing

Full-Stack Engineer (Marketing Team)

Vtiger is looking for a Full-Stack Engineer (with a Front-End focus) to join our marketing team and lead the technical implementation and maintenance of our customer-facing web properties.

Vtiger's web properties are seen by thousands of people every day, who come to learn about our products and services, partnerships, and other opportunities. To help our visitors achieve these goals, our sites must be easy to find and navigate, while engaging visitors with unique experiences that inspire them to take their relationship to the next level. The marketing engineer will work closely with product marketing and design teams to bring those experiences to life.

To succeed in this position, the right candidate is capable of working across a range of platforms from WordPress to experimental ones, and is not worried about getting their hands dirty in a CMS's engine. Meanwhile, they are up to date on design conventions and trends, and consider themselves strongest in front-end skills - capable of leading the planning and implementation of digital web customer experiences that rival the engagement of the best out there (think Stripe and Intercom). Your responsibilities will include:

Goals:

  • Researching, recommending, and implementing front-end frameworks, libraries, WordPress templates and plugins
  • Editing pre-existing code, from WordPress or other CMSs, templates, plugins, to add new functionality
  • Writing maintainable custom code in HTML, CSS, Javascript, and PHP to customize or build experiences from scratch
  • Working with the marketing and design teams to cull ideas, develop a plan, and implement experiences in a responsive and maintainable way
  • Transforming design specifications into modern, functional, responsive websites

Requirements:

  • 2+ years working on modern, user-friendly digital experiences
  • Experience with HTML, CSS, Javascrip svt, and PHP
  • Comfort working on the full-stack, including with CMSs like WordPress
  • Ability to make architecture and implementation decisions, and explain them to a non-technical team

To Apply

Interested in working with us? To apply, email [email protected] with the subject line "Vtiger Marketing Engineer"

Senior UX Designer

Looking for a user-experience (UX) designer who is proficient in multiple skills, ranging from psychology to design and technology.

UX designers also need to have a clear understanding of business goals and user behavior. He/She should be responsible for conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, wireframes and prototypes.

Responsibilities:

  • design the overall functionality of the product and iterate upon it to ensure a great user experience.
  • Translate concepts into wireframes and mockups
  • Collaborate with other team members
  • Identify design problems and devise elegant solutions.
  • Emerge with new ideas.

Requirements:

  • 3+ years of UX design experience
  • Expertise in UX software Balsamiq, Photoshop, Illustrator, Sketch, HTML5, CSS3, and JavaScript skills and the like is a must.
  • A solid grasp of user-centered design and testing methodologies, subsystems, and usability and accessibility concerns.
  • Ability to clearly and effectively communicate design processes, ideas, and solutions to teams.
  • Passionate about all things UX and other areas of design and innovation.

To Apply:

Interested in working with us? Apply to this post and send an email to [email protected] referencing this job

Front-End Engineer

As a Front-End Engineer, you will be using your extensive knowledge of Javascript, HTML, and CSS to improve our Web client. While adding new capabilities you will design for optimal performance across browsers, while using Web Service and PHP APIs. You will be working closely with Product Management, User Experience, Back End Development, and Quality Assurance teams to build user interfaces that customers love to use. You will be reviewing code, troubleshoot issues, and mentor other engineers. You should be a self managed developer and be able to handle tasks independently

Requirements

  • 1-3 years experience writing client side Javascript
  • Expertise in building complex layouts with CSS
  • Experience in using Bootstrap, JQuery, or similar client side libraries.
  • Experience with modern browser technologies
  • Strong UX and Design sensibilities
  • Excellent Communication Skills

To apply, please email your resume to [email protected]

Backend Engineer

As a Backend Engineer, you will be responsible for implementing new features, API methods, and improving reliability and performance of the system. You will write understandable and testable code, and collaborate with key stakeholders. You should be a self managed developer and be able to handle tasks independently.

Responsibilities:

  • Implement new features
  • Write Unit tests
  • Talk about usage of API methods with Front End Developers
  • Troubleshoot production issues with Operations team
  • Work with Support team and QA team to triage and solve bugs
  • Mentor other developers

Requirements:

  • 1-3 years experience in building web applications
  • Expertise in PHP or Python or Ruby or C or Java (Vtiger CRM is built on PHP, MySQL and Linux)
  • Experience with using APIs
  • Expertise in MySQL or any relational database
  • Previous experience

To apply, please email your resume to [email protected]

Content Writer

We are looking for a content writer and marketer to join our marketing team and enrich our websites with new blog posts, guides and marketing copy. If you’re passionate about helping people solve problems and enjoy building communities around interesting topics, then you are the person we’re looking for.

Responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types and proofreading articles before publication. If you’re familiar with producing online content and have an eye for detail, we’d like to meet you. Feel free to share samples of your work, portfolio of your published articles, or email list built around a written content along with your application.

Ultimately, you’ll deliver quality writing pieces that appeal to our audiences, attract customers and boost brand awareness.

Responsibilities:

  • Research our customer’s interests, pain points and their demographic for crafting relevant and engaging copy.
  • Developing and managing a content marketing strategy that supports organizational goals across all product lines and customer avatars, from the top to the bottom of the marketing and sales funnel including.
  • Identifying successful content and mapping out new ways to repurpose (i.e. a blog post into a YouTube video) to amplify the organization’s message.
  • Recommending and executing on testing strategies to improve conversion rates on content pages.
  • Ability to market content that’s produced and monitoring engagement of content across different channels and making necessary improvements to the delivery strategy.
  • Maintaining a deadline-driven editorial calendar that coordinates time-sensitive articles with general-interest stories.
  • Designing engaging and creative images for use in a variety of digital assets including social media, images for written content, presentations, etc.

Required Skills

  • Strong writing skills for producing grammatically sound and lip-smacking delicious copy.
  • Good understanding of writing excellent headline, subheadings, and CTA.
  • Great research, organizational, and learning skills.
  • Ability to crunch data and weave them into stories and attractive images .
  • Familiarity with Google Analytics, Google Sheets, Pivot tables, and other analytic tools.
  • Expertise of marketing content that’s produced.
  • Ability to take feedback and act on it.
  • Knowledge of WordPress and Search Engine Optimization (SEO) is an advantage.

To apply, please email your resume to [email protected]

Digital Marketing Manager (Ads)

Vtiger makes SaaS CRM software to help sales, marketing, and support teams at small to mid-sized businesses drive growth in customer acquisition and loyalty. Hundreds of businesses a day that discover Vtiger, try our software to see if it can solve problems for them.

Thousands more that we could help simply do not find us. We’re seeking a skilled digital marketing manager with knowledge of the digital advertising landscape to lead our digital advertising strategy and tactics - to be the point of leverage between for our ad budgets, and drive the acquisition of these audiences rapidly and profitably.

The right person has a strong foundation of digital advertising experience, and demonstrated adaptability and analytical skills to continuously optimize toward the optimum point of growth and profitability. That means that they're comfortable using traditional ad networks like Google, LinkedIn, and Bing to compete with big spends, but can simultaneously find targeted networks like Capterra that might only have room for smaller budgets, but perhaps more targeted leads.

When they discover strong opportunities, they are comfortable driving the development of the entire advertising channel. They’ll develop a strong understanding of our products and services, identify where we should advertise, understand the competitive landscape within those opportunities, and work with product marketing and content to plan the top end of great advertising experiences. From this, they can develop ads, driving the creation of ad copy, audience and network targeting.

The web, competition, and opportunities are continuously evolving, and the only way to know that you’re delivering results is through measurement. The right person is religious about this - whether ad engagement, lead generation or profitability. They can hypothesize about sources of success and leverage them in new content experiments to drive continuous growth, whether because of upstream content, audience targeting, ad content or something else, they are capable of leveraging those strengths to develop and deploy new tactics in pursuit of both local and global maximum efficiency points.

If the above just described you - we’d love to speak to you!

Skills:

  • Experience with ad networks like Google Ads, Bing, Facebook, and capacity to discover relevant but unfamiliar ad networks like Capterra
  • Capable of partnering with other marketing teams to inform ad strategy
  • Capable of writing grammatically correct ad copy, and driving the creation of ad experiences across all networks
  • Understand how to tweak and optimize
  • Discovering and communicating the top 5% of uncapitalized opportunities internally to partner with product marketing and content to develop new channels
  • Religiously quantitative, capable of both micro- and macro-level optimization of ads across all variables
  • Communicative of results, and continuously optimizing through experiments like A/B testing

Requirements:

  • Bachelors or Masters in business, commerce, or another quantitative field
  • 1-2 years of experience driving successful ad programs with a $200k+ budget

Interested? To apply, send us your resume to [email protected]

Social Media Marketing Specialist

We are looking for a driven Social Media Marketer to lead Vtiger's Social Media Marketing efforts across all social channels.

The Social Media Associate is responsible for providing support to marketing and responsible for overseeing the social media accounts owned by the company. Specific duties include: working with other staff to develop and administer a social media plan, monitoring on-line reviews and responding accordingly. Composing social media posts which involve; copy writing, posting/editing photos, and videos and some minimal graphic design. This position also requires interacting with other staff to create content as well as for composing statistics and reports.

Responsibilities:

  • Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification.
  • Generate, edit, publish and share daily content (original text, images, infographics, GIFs, video or HTML) that builds meaningful connections and encourages community members to take action. Oversee design of content visible on social media accounts.
  • Curate content from around the web on topics that the company’s target audience might be interested in.
  • Set up and optimize company pages within each platform to increase the visibility of company’s social content.
  • Moderate all user-generated content in line with the moderation policy for each community.
  • Monitor, listen and respond to users in a “Social” way while cultivating leads and sales.
  • Provide updates on positive consumer comments as well as concerns that need to be addressed.
  • Develop and expand community and/or influencer outreach efforts.
  • Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information.
  • Compile reports for management showing results based on customer feedback.
  • Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions.
  • Grows and expands company social media presence into new social media platforms, plus increases presence on existing platforms including Facebook, LinkedIn, Twitter, and Instagram.
  • Researches and monitors the activity of competitors.

Requirements:

  • Fluency in English with good oral communication, presentation skills and strong interpersonal skills.
  • Proven working experience of 2+ years in social media marketing or as a digital marketing specialist.
  • Excellent consulting, writing, editing (photo/video/text), presentation and communication skills.
  • Ability to assist with streamlining company social media accounts ensuring uniform content and tone of voice.
  • Ability to post and distribute content required for advertising on social media accounts.
  • Ability to increase views/followers to generate interest and advertising for the company.
  • Understanding similarities & differences between multiple brands and how to post without creating offensive material.
  • Ability to respond to reviews with detailed information and customer service support.
  • Ability to type, spell check, and use of appropriate font.
  • Knowledge of gathering, reviewing, and composing reports based off guest feedback.
  • Basic understanding of Social Media formats and how to log-in/out, post, respond, and functions of all other related content.
  • Demonstrable social networking experience and social analytics tools knowledge
  • Knowledge of online marketing and good understanding of major marketing channels
  • Positive attitude, detail and customer oriented with good multitasking and organization skills

Interested? To apply, send us your resume to [email protected] with the subject line "Application for Social Media Marketing position"