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For information relating to: flight reservations and changes, special travel needs, groups, meetings, United PerksPlusSM, flight status and Web support
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Specialty desks
Special Travel Needs | United Groups and United Meetings | United PerksPlus | Web Support
Flight arrival and departure information
Look up flight status (terminal information, standby lists, detailed inflight amenities and more) or call 1-800-824-6200 from the U.S. and Canada
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United Vacations
For vacation packages purchased in the U.S. or Canada for any destination worldwide:
Email United Vacations
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1-888-854-3899 if you are calling from the U.S. and Canada
Monday - Sunday 7:00 a.m. - 11:00 p.m. Central time
For vacation packages purchased in Japan for any destination worldwide:
0120-981-241 (Toll-free if you are calling from Japan)
Monday - Sunday 10:00 a.m. - 6:00 p.m. Japan Standard Time
Closed on year-end and New Year holidays
United Cruises
Submit email form
1-800-211-2039 if you are calling from the U.S. and Canada
United ClubSM airport lounges
Email United Club
1-866-UA-CLUBS (1-866-822-5827) if you are calling from the U.S. and Canada
United Signature ServiceSM
Hemispheres magazine advertising information
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Trip insurance
Email Allianz
1-866-456-3104 if you are calling from the U.S. and Canada
Carbon offsetting program
Email Sustainable Travel International
1-503-488-5500 if you are calling the U.S. and Canada
(Monday - Friday 8:00 a.m. - 5:00 p.m. Mountain time)
For information relating to: baggage liability, reporting lost articles, damage to checked baggage or missing items from checked baggage, initiating a baggage claim and tracking the progress on an existing inquiry
View contact forms and policy information
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001-866-563-3244
Country access code + 800-33-55-2247 (Toll-free if you are calling from Asia Pacific and Europe)
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Members of the news media may contact us using the information below.
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