Minimum Requirements for SysAid
Server side:
If you are planning to use SysAid Patch Management, make sure to also consider the Patch Management requirements detailed here.
| Item | Up to 500 Assets | 500-2000 Assets | More than 2000 Assets |
|---|---|---|---|
Hardware |
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| Processor(s) | 2.0 GHz | Dual-Core Xeon or equivalent | Quad-Core Xeon or equivalent |
| Memory | 2 GB | 2 GB | 4 GB |
| Free disk space | 4 GB | 4 GB | 4 GB |
| Expected database growth per year | 3 GB | 16 GB | 32 GB |
Software |
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| Operating System - supports both 32-bit and 64-bit |
Windows*: 10, 8, 7, Vista, XP**, Server 2012, 2008, 2003** Linux/Unix/Mac - with Java 1.8 (8.0.920.14) or above and Tomcat 7.0.57 |
||
| Database |
MS SQL (2008, 2008 R2 and 2012***), MySQL 5.X, Oracle (10.4 and above) MS SQL Server Express (embedded****) |
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* .NET Framework 2.0 SP 2 is required.
** SysAid's embedded database, MS SQL 2008 R2 Express is not supported on Windows XP or the 32 bit version of Windows Server 2003
*** MS SQL 2012 is supported from SysAid version 8.5 or above.
****1. Embedded MS SQL Server Express database is not recommended for environments with more than 3000 assets.
2. .NET Framework 3.5 SP1 is required.
3. MS SQL Express requires an additional 1 GB of RAM, and can contain up to 10 GB of data.
SysAid Agent - Client Requirements:
| Item | Requirement |
|---|---|
Hardware |
|
| Processor | 1500MHZ |
| RAM | 512MB |
| Free disk space | 50MB **** |
| RAM usage |
For 32 Bit installation 15M For 64 Bit installation 20M |
Software |
|
| Operating System - supports both 32-bit and 64-bit |
Windows*: 10, 8, 7, Vista, XP, Server 2012, 2008, 2003 Linux **/Mac Unix, IBM's AIX, FreeBSD, Solaris, HP-UX *** |
| Supported browsers | IE 8.0 or above (for end users), IE 9.0 or above (for administrators), Firefox ***** and Chrome ***** |
| Screen resolution | 1280x1024 display, or above |
* .NET Framework 2.0 SP 2 or above is required.
** For inventory feature only.
*** Through a third-party tool; please contact our support team for more information.
**** To enable Patch Management capabilities, an additional 1.5 GB is required.
*****The latest version of the browser at the time your version of SysAid was released.
For more detailed System Requirements, see the full SysAid System Requirements help page.