Compliance & Risk

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Organizations are facing growing compliance and risk challenges. The regulatory environment is constantly evolving, internal policies are tightened, and fraud is becoming increasingly more sophisticated.

 

NICE Compliance and Risk solutions enable organizations to minimize the exposure to risks that are inherent to customer interactions, across traditional and new communication channels. The solutions deliver the most comprehensive capabilities for capturing and retaining customer interactions across all channels, provide real-time fraud prevention at contact centers, and ensure compliance with regulations such as the PCI-DSS standard and Dodd-Frank Act.

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Proactive Compliance for Consumer ProtectionProactive Compliance
Ensure All Customer Interactions Comply with Regulations 
Compliance Recording Compliance Recording
The industry-leading call recording platform, enabling regulatory compliance and dispute resolution
Contact Center Fraud PreventionContact Center Fraud Prevention
Prevent fraud by applying advanced analytics and detecting suspicious interactions in real time
PCI Compliance Call RecordingPCI Compliance Call Recording
Support for contact center compliance with the Payment Card Industry Data Security Standard (PCI DSS) requirements
Real-Time AuthenticationReal-Time Authentication
Leverage voice biometrics and seamless enrollment to make the customer authentication quick and secure