Quick Help
Call
Main: (540) 568-6150
The Makery: (540) 568-7061
Music Library: (540) 568-6041
Special Collections: (540) 568-3612
ETMC in Memorial Hall: (540) 568-6302
Chat
Chat service is available from 10 AM to 8 PM Sunday through Thursday and 10 AM to 5 PM on Fridays. Chat is not available on Saturdays. If chat is closed and you require assistance, you can reach us at using the Email the Library link below.
Expert Help for Students
Research Guides
Find subject or course-specific resources curated by JMU librarians.
Schedule a Consultation
Liaison librarians can help students formulate a research topic, develop a search strategy, or examine resources relevant to a paper or project.
Library Tech Support
Get quick help about Library technology. Find quick tech help.
Expert Help for Faculty & Staff
Schedule a Consultation
Our experts can help JMU faculty with many aspects of their teaching and scholarship. Find out more and schedule a consultation.
Schedule an Instruction Session
Our experts can provide instruction in courses and to groups of faculty members. Find out more and schedule an instruction session.
Library Tech Support
Get quick help or a consultation about technology in the classroom (clickers, projectors, lectern computers) and learning technology (Canvas, WebEx, Respondus,). Find quick help or schedule a consultation.
Self Help
Frequently Asked Questions
Search our FAQs:
Browse our FAQs:
Help Guides
PRIVACY NOTICE: Ask the Library messages are kept confidential by library staff. However, users should be advised that messages are only as private and secure as other JMU electronic messages. Questions may be re-used in order to evaluate services and collections, or to create FAQ pages, but in such cases, will have all identifying information removed.