25 January, 2017
For many people “the best service is no service,” yet getting to the nirvana of eliminating the reasons why customers call is a challenge. Today’s customer service teams are buried under manual workloads, and the volume of incoming cases is increasing, (more…)
24 January, 2017
Retrofitting IoT technology is particularly relevant for services that involve expensive things that have long lifecycles including plant, cars, trucks and industrial machines. These things will be in operation long into future technological generations but the economic rationale for replacing them with IoT-enabled hardware isn’t there. Upgrading them with IoT-related technologies opens these things to the benefits of IoT and, crucially, also opens up the market for organisations outside the original equipment manufacturers (OEMs), writes George Malim (more…)
24 January, 2017
As we saw at CES recently, developments in connected and driverless cars and trucks are undoubtedly both a rapidly evolving area and an exciting prospect, garnering serious media attention. (more…)
23 January, 2017
Digital twins are not a new thing. Companies have been using a virtual representation of a physical asset for years, but it’s only with the Internet of Things that they’ve become truly accessible and cost-effective. (more…)
20 January, 2017
The telecom industry is good at generating confusion, says freelance IoT and communications writer, Bob Emmerson. LTE Cat-1 services are being launched in the States but not NB-IoT (LTE Cat NB1 is the official term), which only arrives in 2018. (more…)
19 January, 2017
It is funny how we think sometimes, says Larry Bellehumeur of Novotech Technologies. In a world that is already complex, we seem to find ways to make it more complex, but do so with the thinking that we are making things easier. (more…)
19 January, 2017
As part of the smartphone and smart device revolution, mobile banking has become a popular method for people to manage their finances. The benefits of mobile banking are two-fold: users can bank in a more convenient manner and banks can use smartphones as a way to better engage with their customers. (more…)
18 January, 2017
apetito is the UK’s creator and supplier of meals partnering with the health and social care sector. It makes a real difference, allowing people to eat healthily whether they are at home, in hospital or in care. (more…)
17 January, 2017
Internet of Things is often associated with making common objects smart and connected. But it’s not enough to ‘give senses’ to inanimate objects. What we need to do next is to let IoT think and learn. Here is why. (more…)
16 January, 2017
The IoT era looks set to bring significant changes to industries which have, typically, been slower to embrace disruptive technologies. One such sector is construction, in which IoT technologies have the potential to not only improve efficiencies at key stages of the design and build of structures, (more…)
13 January, 2017
A Deloitte report this week revealed that the number of people using digital navigation indoors is liable to surge in the next five year, says Mike Mulica, CEO, Actility. As it stands, one in 20 instances are already indoors, with this number expected to rise to one in four by 2022. (more…)
13 January, 2017
Clearly, wearable and connected devices hold tremendous promise for enterprises. However, while building apps for these devices can present challenges for developers and designers, the advantages significantly outweigh the disadvantages. (more…)
12 January, 2017
The use of wearable and connected devices is increasing in popularity and frequency in the enterprise. These new classes of devices present a variety of benefits – from creating new business opportunities and increasing work quality and productivity, to solving problems that span across physical and virtual work scenarios. (more…)
11 January, 2017
Did you know that whales can communicate with each other when they are divided by 3,000 miles of ocean, simply by sending their coded audio messages through sea water? Their choice of atmosphere conducts sound at five times the speed of our gaseous one, says Nick Booth. (more…)
11 January, 2017
It was 1984, and I was off to the only movie theatre in the town where I lived. The movie was called Terminator and although it was science fiction, the story line had an eerie ring of truth. It was about intelligent computers rising and rebelling against its human progenitors. (more…)
Enter the site
