Venues & Accessibility
Between April 28 and May 8, Toronto’s downtown core will be taken over by Hot Docs screenings, audiences and international delegates. The Festival will also expand into the Beaches, Davisville and Roncesvalles neighbourhoods.
CraveTV Box Office at Hot Docs House
610 Markham Street, Toronto, ON M6G 2L8
Email: [email protected]
Phone: 416.637.5150
Hours
March 22 - April 27: 11:00 AM - 7:00 PM (week days), 11:00 AM - 5:00 PM (weekends)
April 28 - May 8: 10:00 AM - 9:00 PM
By Public Transit: From Bathurst Station, walk south to Bloor Street, then west one block to Markham Street, then south to 610 Markham Street.
By Walking: We are west of Bloor and Bathurst, south of Bloor Street on Markham Street. Outdoor signage will be visible.
By Car: Green P parking is located one block west on Palmerston Avenue just north of Bloor Street.
PUBLIC VENUES
Isabel Bader Theatre (93 Charles Street West)
Hot Docs Ted Rogers Cinema (506 Bloor Street West)
Hart House Theatre (7 Hart House Circle)
The Mill Street Hub & The Nook (89 Charles Street West)
The Royal Cinema (608 College Street)
Scotiabank Theatre Toronto (259 Richmond Street West)
TIFF Bell Lightbox (Reitman Square, 350 King Street West)
Innis Town Hall (2 Sussex Avenue)
Fox Theatre (2236 Queen Street East)
The Regent (551 Mount Pleasant Road)
The Revue (400 Roncesvalles Avenue)
INDUSTRY VENUE
Rogers Industry Centre (Victoria College, 93 Charles Street West)
Hot Docs is committed to providing accessible environments and to meeting the accommodation needs of all attendees. Read the Hot Docs Accessible Customer Service Plan
Accessible Screenings
These icons indicate feature film screenings at the TIFF Bell Lightbox and Scotiabank Theatre that offer Captiview devices for personal viewing of closed captioned content and described sound (audio description). Screenings at the Hot Docs Ted Rogers Cinema only offer Captiview devices for personal viewing of closed captioned content.
In order for closed caption or descriptive sound to be available, the prints that we receive from distributors must have been formatted as such. Please note that the equipment is subject to availability and you may be asked to leave a form of ID to ensure the safe return of the equipment. View a list of films with closed captioning or described sound.
Accessible screenings are presented by Accessible Media Inc. with additional support by The Catherine & Maxwell Meighen Foundation.
Venues
All regular screening and industry venues are wheelchair accessible, with the exception of the Fox Theatre, the second floor of Hot Docs House, and the washroom facilities at The Royal and The Revue.
Service animals
Service animals are welcome in the parts of our premises that are open to the public.
Support persons
A person with a disability who is accompanied by a support person will be allowed to have that person accompany them on our premises. Fees will not be charged for support persons for admission to Hot Docs’ venues.
Notice of Temporary Disruption
In the event of a planned or unexpected disruption to services for customers with disabilities Hot Docs will notify customers promptly.
Feedback Process Customers who wish to provide feedback contact us by phone at 416.637.5150, email at [email protected] or in person to venue staff. All feedback will be directed to the Senior Manager, Client Services. Customers can expect to hear back within 48 hours. Complaints will be addressed according to our organization’s regular complaint management procedures.
