To sign up for an eBay account all you need is your email address. Once your account is set up, you can buy, sell, and enjoy all the benefits of being an eBay member.
Account
- Top account articles for you
- Signing up for an eBay account2 min article
- Changing your password2 min article
Whether you've simply forgotten your password and need to reset it, or want to make a change for security reasons, it's easy to change your eBay password. To protect your account though, we'll always first ask you to confirm your identity using email or text.
- Get help with a hacked account2 min article
If you think someone is trying to take over your account – or already has – we'll work with you to secure it. For your protection, we may place a temporary hold on your account.
The Basics
- Your eBay account1 min overview
- Signing up for an eBay account2 min article
To sign up for an eBay account all you need is your email address. Once your account is set up, you can buy, sell, and enjoy all the benefits of being an eBay member.
- Signing in to your account1 min article
After you've registered with eBay, you should sign in to your account whenever you're looking to buy and sell. Signing in gives you a more personalized shopping experience. It also gives you access to My eBay, where you can keep track of all your buying and selling activities, items you've saved to your watch list, and your favorite sellers and searches.
- Messages2 min article
Whether you're buying or selling, we know it's important to be able to communicate with whoever you're trading with. eBay Messages lets you keep track of messages you've exchanged with other eBay members, or to read any communications from us.
Settings
- Changing your account settings2 min overview
- Changing your contact details1 min article
If you change your address or phone number, or set up a new email address, make sure to update your contact details on your eBay account.
- Changing your password2 min article
Whether you've simply forgotten your password and need to reset it, or want to make a change for security reasons, it's easy to change your eBay password. To protect your account though, we'll always first ask you to confirm your identity using email or text.
- Changing your username1 min article
Your username or user ID is the unique name you chose when you created your eBay account. It's the name other eBay members see when you're buying or selling with them.
- Changing the address on your eBay account2 min article
Your primary shipping address is the default we'll provide to sellers so they know where to ship your item to. However, you can always select a different address, or enter a new one, during checkout.
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Your Account Status
Security
- Protecting your account2 min overview
- Get help with a hacked account2 min article
If you think someone is trying to take over your account – or already has – we'll work with you to secure it. For your protection, we may place a temporary hold on your account.
- Recognizing spoof or phishing emails2 min article
If you receive an email that appears to be from eBay and requests sensitive personal information, be cautious. The email may be a "spoof" or "phishing" email.
- Tips for keeping your eBay account secure2 min article
The safety of your personal data is our top priority, so we take a number of measures to protect your account. There are also some simple steps you can take to make your account more secure.
eBay Policies