Regional Service Center

Americas, Canada and the Caribbean
Asia / Pacific
India, Sri Lanka and Bangladesh
Europe, Middle East and Africa

Americas, Canada and the Caribbean
North America
Country or Region	Support Available in	Phone Number	Fax Number	Email
Canada	English	(866) 643-9421	(661) 775-6475
United States	English	(866) 643-9421	(661) 775-6475
Latin America
Country or Region	Support Available in	Phone Number	Fax Number	Email
Anguilla	English, Spanish	866-993-9330		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Antigua & Barbuda	English, Spanish	866-993-9303		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Argentina	English, Spanish	0800-222-9467 011-5776-1000		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Aruba	English, Spanish	305-418-9136		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Bahamas	English, Spanish	800-389-0489		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Barbados	English, Spanish	866-993-9304		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Belize	English, Spanish	815 – Pin 3140		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Bermuda	English, Spanish	866-993-9305		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
	English, Spanish	001-866-543-2085		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Bolivia	English, Spanish	800-100-714		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Bonaire	English, Spanish	001-866-543-2085		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Brazil	Portuguese	0800 761 7454 11-4706-0900		https://support.microsoft.com/contactus/ emailcontact.aspx?scid=sw;pt-br;3634
British Virgin Islands	English, Spanish	866-993-9306		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Cayman Islands	English, Spanish	866-993-9308		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Chile	English, Spanish	800-202-011		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Colombia	English, Spanish	01800-093-1234 5870300		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
	English, Spanish	001-866-543-2085		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Costa Rica	English, Spanish	0800-016-1034		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Curaçao	English, Spanish	001-866-543-2085		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Dominica	English, Spanish	866-993-9309		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Dominican Republic	English, Spanish	1-800-751-3455		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Ecuador	English, Spanish	1800-010-288		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
El Salvador	English, Spanish	800-6676		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
	English, Spanish	001-866-543-2085		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
	English, Spanish	001-866-543-2085		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
	English, Spanish	001-866-543-2085		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Falkland Islands (Islas Malvinas)	English, Spanish	305-418-9137		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
French Guiana	English, Spanish	805 51 01 01		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Grenada	English, Spanish	866-993-0313		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Guadeloupe	English, Spanish	805 51 01 03		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Guatemala	English, Spanish	1800-300-0069		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Guyana	English, Spanish	305-418-9138		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Haiti	English, Spanish	193 – Pin 3140		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Honduras	English, Spanish	800 0122 – Pin 3140		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Jamaica	English, Spanish	866-993-9302		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Martinique	English, Spanish	805 51 01 05		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Mexico	English, Spanish	01-800-123-3353		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Montserrat	English, Spanish	866-993-9315		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Netherlands Antilles	English, Spanish	001-866-543-2085		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Nicaragua	English, Spanish	01800 0166 –Pin 3140		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Panama	English, Spanish	800-051-0398		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Paraguay	English, Spanish	009 800 54 2 0049		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Peru	English, Spanish	80054238		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Puerto Rico	English, Spanish	877-678-8032		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Saba	English, Spanish	001-866-543-2085		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
St. Eustatius	English, Spanish	001-866-543-2085		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
St. Kitts and Nevis	English, Spanish	866-993-9318		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
St. Eustatius	English, Spanish	001-866-543-2085		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
St. Lucia	English, Spanish	866-993-9317		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
	English, Spanish	001-866-543-2085		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
St. Maarten, N.A.	English, Spanish	001-866-543-2085		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
St. Martin	English, Spanish	305-418-9139		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
St. Vincent and the Grenadines	English, Spanish	866-993-9319		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
	English, Spanish	001-866-543-2085		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Suriname	English, Spanish	305-418-9140		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Trinidad and Tobago	English, Spanish	866-994-9312		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Turks and Caicos Islands	English, Spanish	866-993-9320		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Uruguay	English, Spanish	000 4054 083		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
Venezuela	English, Spanish	800-100-4610		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
US and British Virgin Islands	English, Spanish	1-877-678-8033 (U.S.) 1-866-993-9306 (British)		English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634
For all other countries in Latin America & the Caribbean	English, Spanish			English: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;en;3634 Spanish: https://support.microsoft.com/ contactus/emailcontact.aspx?scid=sw;es;3634

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Asia / Pacific
Country or Region	Support Available in	Phone Number	Fax Number	Email
Australia	English	13 20 58 (Option 3) +61 2 98702200
Bhutan	Various	+91 80 4010 3000	Fax: +91 80 6658 6700
Hong Kong SAR	Various	Phone: (852) 3002 7866	Fax: (852) 2989 6399
Indonesia	Various	+62 21 515 5151 (Toll free within Jakarta) 0800 120 1201 (Toll free outside Jakarta) 001 803 852 9432	Fax: +65 6324 6181
Japan	Japanese	0120-750052	0120-542422	https://support.microsoft.com/contactus/ emailcontact.aspx?scid=sw;ja;1676&ws
Korea	Various	Phone: 00798 852 1 2491	Fax: (852) 2989 6399
Macau	Various	Phone: (852) 3002 7866	Fax: (852) 2989 6399
Malaysia	Various	1800 886 295 (Toll free within Malaysia) 001 800 6427 6738 (Outside Malaysia)	Fax: 1800 806 083
Maldives	Various	+91 80 4010 3000	Fax: +91 80 6658 6700
Nepal	Various	+91 80 4010 3000	Fax: +91 80 6658 6700
New Zealand	English	0800 800 004 (Option 2, 6) +64 09 368 5680
People's Republic of China	Various	Phone: 800 819 0550 / 400 620 0550	Fax: +86 21 2603 7547
Philippines	Various	1800 1441 0158 (Toll free within Philippines) 001 800 6427 6738	Fax: +65 6324 6181
Singapore	Various	800 852 3543 (Toll free) 001 800 6427 6738 (Outside Singapore)	Fax: +65 6324 6181
Taiwan	Mandarin	02 2999-8833 press 2, press 7, press 2 0800-00-8833 press 2, press 7, press 2 (Toll free within Taiwan, land line only)	Fax: 0800-00-8833 press 7
Thailand	Various	01 800 441 0560 (Toll free within Thailand) 001 800 6427 6738	Fax: 001 800 656475
Vietnam	Various	Phone: 844 935 1053 (Toll free within Vietnam)	Fax: +65 6324 6181

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India, Sri Lanka and Bangladesh
Country or Region	Support Available in	Phone Number	Fax Number	Email
Bangladesh		+91 80 4010 3000	Fax: +91 80 6658 6700
India	English	1800 102 1100 (Toll free within India, Airtel line) 1800 111 100 (Toll free within India, MTNL/BSNL line)	Fax: +91 80 6658 6700
Sri Lanka		+91 80 4010 3000	Fax: +91 80 6658 6700

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Europe, Middle East and Africa
Country or Region	Support Available in	Phone Number	Fax Number	Email
Austria	German	0800 291193	0049 5241 21 00403
Belarus	English, Russian	+49 5241 21 00402	0049 5241 21 00403
Belgium	Dutch, English, French	0800 75295	0049 5241 21 00403
Czech Republic	English	+49 5241 21 00402	0049 5241 21 00403
Denmark	English	80-887917	0049 5241 21 00403
Finland	English	0800-913124	0049 5241 21 00403
France	French	0800 909129	0049 5241 21 00403
Ireland	English	1800-882195	0049 5241 21 00403
Israel	English	180-945-1103	0049 5241 21 00403
Italy	Italian	800 780353	0049 5241 21 00403
Kazakhstan	English, Russian	+49 5241 21 00402	0049 5241 21 00403
Middle East & North Africa	English	+49 5241 21 00401	0049 5241 21 00403
Netherlands	Dutch	0800 0227261	0049 5241 21 00403
Norway	English	800-19307	0049 5241 21 00403
Poland	English	8004911554	0049 5241 21 00403
Portugal	English	800-844559	0049 5241 21 00403
Romania	English	+49 5241 21 00402	0049 5241 21 00403
Russian Federation (Moscow Only)	English	8-800-555-0-552 (Russian speaking) 810-800-20311044 (English speaking)	0049 5241 21 00403
Slovakia	English	+49 5241 21 00402	0049 5241 21 00403
South Africa	English	800981056	0049 5241 21 00403
Spain	Spain	900 972 906	0049 5241 21 00403
Sweden	English	0200 214322	0049 5241 21 00403
Switzerland	French, German	0800 836726 (French) 0800 836725 (German)	0049 5241 21 00403
Ukraine	English, Russian	+49 5241 21 00402	0049 5241 21 00403
United Kingdom	English	0800 0517215	0049 5241 21 00403
All EMEA Toll Number	English	+49 5241 21 00402	0049 5241 21 00403
For all other European countries or regions that do not have an individual listing above.	English	+353 18831014	+49 5241 21 00403

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Customers in the Belarus, Czech Republic, Kazakhstan, Poland, Romania, Russian Federation, Slovakia and Ukraine, please contact your local reseller as listed below to apply for membership or locate your country in the Europe, Middle East and Africa table above if you purchased directly.
Country	Reseller	Address	Phone / Fax	Email / Website
Belarus	Incom	Minsk, Masherova ave, 54, room 5, office 2, 220113	Phone: +375 17 268 4545 Fax: +375 17 268 45 45
Czech Republic	DAQUAS s.r.o.	Anny Letenské 7 120 00 Praha 2, Czech Republic	+420 (2) 2251 2201 OR +420 (603) 44 24 34	\| http://www.daquas.cz/
Czech Republic	Computer Help s.r.o.	Blanická 16 120 00 Praha 2, Czech Republic	00420 2 21 503 556	\| http://www.computerhelp.cz/
Kazakhstan	LogyCom	8, Aralskaya st. 050056 Almaty, Kazakhstan	Phone: +77272275822 Fax: +77272705478
Poland	APN Promise	ul. Kryniczna 2 03-934 Warszawa, Poland	+48 (22) 35-51-641
Poland	Computer Plus Krakow SA	ul. Krowoderskich Zuchów 14 31-272 Kraków, Poland	(12) 254-28-00	\| http://www.computerplus.pl
Romania	Net Brinel SA	Blvd. Nicolae Titulescu nr. 4, 400420 Cluj-Napoca, Romania	Phone: +40-264-414610, +40-264-430280 Fax: +40-264-414617, +40-264-430285	\| http://www.brinel.ro/
Russia	SoftLine Company	Main office - Derbenevskaya nab., d. 7, str 8., 115114, Moscow, Russia Logistics center - Ugreshskaya 2-76, Office 303, 115088, Moscow, Russia	Georgiy Zhirov: +7 (495) 2320023 ext. 0951	\| http://store.softline.ru/microsoft/microsoft-dreamspark/
Slovakia	Exespol. s r.o.	Exe Spol: Slávičie údolie 6 811 02 Bratislava Slovak Republic	Phone: +421-2-67 296 111 Fax: +421-2-67 296 666	\| http://www.exe.sk/
Ukraine	SoftLine Company	Main office - Derbenevskaya nab., d. 7, str 8., 115114, Moscow, Russia Logistics center - Ugreshskaya 2-76, Office 303, 115088, Moscow, Russia	Georgiy Zhirov: +7 (495) 2320023 ext. 0951	\| http://store.softline.ru/microsoft/microsoft-dreamspark/

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Customers in India should contact their local reseller as listed below to apply for membership.
Country	Location	Reseller	Phone	Email / Website
India	Hyderabad	Alliance Prosys India Pvt. Ltd.	040-66161617/66161616
India	AP/KN/Meerut/Tamil Nadu/Kerala/MP	EduKinect	040 65890997	\| www.edu-kinect.com
India	Tamilnadu	Indicom Software and Services	044-24484532533
India	New Delhi	Kamtron Systems Pvt. Ltd.	011-26286258/259/460	\| www.kamtrononline.com
India	Mumbai	LDS InfoTech Pvt. Ltd.	022-42310310	\| www.ldsinfotech.com
India	Kolkata	Microtech Software	033-22190001/ 1666	\| www.microtech.com
India	New Delhi	RAC Technologies	011-41621231 / 26447691	\| www.ractechnologies.net
India	New Delhi	SoftNet MegaTrends Pvt. Limited	011-28124928 / 28122902	\| www.softnetinfosys.com
India	Pune/except rest of MH/Goa	Sujata Computers Private Limited	020-40100300/25450102	\| www.sujataindia.com
India	Mumbai/Rajasthan/Gujarat/MP/Punjab	Technofirm Software	079-26561452/53/54	\| www.technofirmsoftware.com

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academic institutions

Regional Service Center