Labor arbitrage and shared services companies have had a perfect marriage over the last 20 years. Then along came the Digital Revolution with new business models and a new construct for services. One component of the digital model...
While it's important for CIOs to provide a strategic advantage and to work on creating a partnership mentality, one area that needs to be smartly managed are those cumbersome and expensive vendor contracts.
Speaking at the Collision conference this week, Facebook’s Stan Chudnovsky said the company remains committed to making Messenger a multi-purpose platform.
Microsoft's Office has barely changed in 25 years. If we’re going to get more productive in the office and out, maybe it’s time for Microsoft to change the standard tools that we use to create documents.
Facebook is changing its collaboration service by integrating enterprise services, like Office, Salesforce, OneDrive and Box, and adding other features.
Workplace, Facebook’s social network for business, is gaining more large customers such Starbucks and Viacom. The service, launched six months ago, is also expanding third-party integrations for key enterprise features.
Half of LinkedIn’s active users are using messaging every week, but many of those conversations happen in a silo. LinkedIn hopes to change that with a new messaging interface that follows you.
Apps that integrate with Slack can now include drop-down menus in the messages that they post to the service, as part of a push to improve the interactivity of third-party integrations.
Amazon has a series of apps that compete with Office 365 and G Suite, but they currently aren’t packaged and sold as a collective portfolio. Here’s how Amazon could become a major player in business software.
Activists launch collective actions with Twitter, Facebook, Google Apps and YouTube. Grab Your Wallet and SleepingGiant show how online campaigns can bring about change.
The good news: Facebook is offering a free version of Workplace that removes a significant barrier to adoption. The bad news: It comes without administrative controls and key enterprise features.
Microsoft's Office 365 has a big lead, but Google is quickly repositioning G Suite for business and winning some big customers. Who will come out on top in this rapidly evolving market?
Although cloud-based contact center software is still an emerging market, Amazon today introduced Connect, its take on this industry, hosted in the AWS cloud. The move represents AWS’s continued march into the enterprise...