Divvy

This is a good product for expense management

Puntos a favor:

The support team has been good to work with. There was a Divvy competitor who came for our business, and I was about to switch, but the Divvy team really stepped up their game, listened to us, and kept us as a customer.The software is solid. The thing I ask about many tech startups is "Does this company really need to exist?" With Divvy, the answer is a solid yes. Divvy simplifies expense reporting and allows our business to scale with good internal controls.

Contras:

The points and float are not as lucrative as they used to be.

Great program, simplifies expense tracking!

Comentarios: even though its a newer company, we love Divvy. Their customer service and support teams always do their best to make it a comfortable process for all users.

Puntos a favor:

simplifies expense tracking, reimbursements, receipt collecting, approval process

Contras:

its newer so working out bugs still. I don't really think this is a big con, but its what I could think of

The worst software purchase that I have ever experienced

Comentarios: Horrible and SUPER frustrating! When we were demoing the product we were told that the application process will take at the most a week, it took us 4 month to get our application approved. We have worked with following team: [SENSITIVE CONTENT]. It took sometimes several follow ups to get answer and any progress on the issues we were dealing with. In the end we had to go through their Credit Builder program to get set up on the system. Next was setting up integration with NetSuite, there was a small issue with set up and it took following up and 14 days for them to find solution. (having experience working with other softwares this is very very long time)And final issue, logging in only two weeks after everything was set up (users, departments, integrations ect.) we see message [SENSITIVE CONTENT]. Which we do and the support team tells us that they are closing Credit Builder program and if we are still interested in their spend software we are welcome to re-apply for Divvy at any time.This is the most frustrating experience that I had thought my career.

Puntos a favor:

Can't say anything here because I didn't even have an ability to experience the software.

Contras:

The big one - support, from the start of application to installing the integration with Net Suite. Very slow to address the issues, team seemed very low on knowledge of the product and processes.The application process - limited to US only. If you want to apply for it and you are not in US DO NOT EVEN THINK about applying for it, the verification process was tedious and frustrating.

Expense and Reimbursement Management for next to nothing

Comentarios: Overall, implementing Divvy has ben a huge win for my organization. It's streamlined our expense reporting process, keeps all expense records within a single system and costs us nothing. We've used other paid platforms in the past, and Divvy's solution is far superior.

Puntos a favor:

We rolled out Divvy in June of 2022. Every employee has a Divvy account for reimbursements; about 20% of our employees also have corporate credit cards. This is what works:- Easy to set up custom fields to correspond to our accounting system for expense coding and tracking- Budgets set up by functional team so managers are approving their direct reports transactions- Easy to adjust teams/budgets on the fly- App always works and employees can code charges and upload receipts seconds after a charge is made- Easy to administer; add employees, cancel cards or charges, delete employees, adjust budgets, add accounts. The system is simple to navigate and intuitive.

Contras:

Some drawbacks to Divvy - - No notification alerting you that a budget is getting close to its monthly spend limit- Employees need lots of education on how budgets work; they need to request funds BEFORE spending- Reimbursement tab needs to be more obvious. Managers don't check and can have employee requests languishing there for weeks- Reimbursements don't hit employee accounts for days after the funds have already been withdrawn from the company account

Great Credit Card and Expense Tracking Software

Comentarios: I have loved Divvy! I highly recommend it. We are much more streamlined and misplace way few receipts.

Puntos a favor:

I love that we now have credit cards instead of a bunch of debit cards. I like the app a lot. My employees and I get a notification immediately on our phone to upload receipts, categorize the expense, and write any notes. I also love that I have control over how much money each of my employees have access to. I can easily take away and add more.

Contras:

I have had a few cons. 1) I am supposed to get a reminder email every Monday morning with a "to-do" list. I have gotten it about 50% of the time due to bugs in the system. The same goes for my employees. 2) I would love to not be able to approve my own transactions. 3) On the transactions page, place where you add filters seems not as well organized as I would like. I would love to be able to personally edit the order of the filters. I am constantly scrolling to the bottom.