Avaza

Great to have everything from task management to invoicing in one place

Comentarios: Avaza deserves a shout out for their customer service. You can reach them via chat, and you usually get a reply within a few minutes. They have the best service of any vendor I've ever worked with.

Puntos a favor:

The task management system is robust and easy to learn, so onboarding new people is simple. And for us, a big benefit was going straight from project to invoice. No more importing or exporting information and doubling up on data entry tasks.

Contras:

Scheduling recurring tasks is currently a little clumsy. You cannot set a task for "First Monday" of the month, for example. However, I'm told they have improved scheduling for recurring tasks in the works by their customer service.

Freelancer Life Saver

Puntos a favor:

As a freelancer who has to track time differently for each job and everyone wants invoices done a different way, Avaza has been so helpful. Not only does it help when it comes to invoicing to keep things organized, but the time tracking has helped me understand how long tasks are taking me and HOW I'm spending my days and make adjustments from there. An essential tool for freelancers and those curious about their task/time habits. Also, it's free. Rarely do you find good quality FREE products but Avaza is one of the good ones!

Contras:

Getting invoices the way I want them is still a trial and error. I wish when I went to adjust how I want the invoice displayed that it would remove what's currently in there and redisplay with the new conditions. However, it just adds the same tasks/hours in a new format so it doubles up instead of replacing the old format.

Excellent report generation, project management, and customer service

Comentarios: It is practical, uncomplicated, tidy, and straightforward to use. The chat feature is excellent because it keeps everything in one location. The timesheets make it simple to keep track of estimates and assess how accurate you are now or have been in the past so that you can develop estimates that are more accurate going forward. For us, this function is fantastic.

Puntos a favor:

The reports are really useful for project management, billing, and keeping track of our location across the entire firm. We can immediately act on all the information and make decisions because we can see the status of each employee at a glance, as well as any potential overruns compared to timetables, costs, and chargeable. We can create tasks with Avaza, assign them to team members, and keep track of who has completed what. The software contains a chat room where everyone working on the project can discuss the work, as well as a calendar and Gantt chart for each project so we can view the status of all activities on one page.

Contras:

At this point, practically nothing. In the past week, I've tested around 8 different systems from other vendors, and this one is by far the finest and meets all the criteria. Alerts tailored to each activity would be quite useful. Additionally, the option to quickly assign time or projects to users on a daily basis rather than for the duration that the job is open would be useful.

Functional but not a perfect fit

Puntos a favor:

I liked the clean structure of Avaza, and the budget features. It's a good option for a business who doesn't rely heavily on project management to drive their productivity. Their customer service was very helpful though when I was letting them know we were going in another direction and they genuinely seemed to want to know what was driving our decision.

Contras:

We run a marketing/PR based business, and we were looking for a one-stop-shop project management and back office system. While we knew that was a long shot, we tried Avaza for several months and even gave them a second go when our current system wasn't doing everything we needed as well. I would have liked to see Avaza have different dashboard customization views so we could tailor the system to be more project centered instead of a financial view upon logging in. Since we use a different billing and accounting software, this data on our dashboard would remain blank and the dashboard wouldn't even be utilized. Also by the time we added all of our employees and contractors to have timesheet accessibility, we would have been paying a lot more in extra monthly fees than we were looking to spend. It just started really adding up for us when other software companies offer these options within their pricing tiers.

Work smart with this great PM software

Comentarios: There are both hard-working teams and smart ones. In this case, the latter is more accurate; Avaza is an excellent tool for any group working on numerous projects together, especially those with a high volume of interrelated tasks. Time tracking for teams, individual work hours, and even smaller tasks and subtasks are all included.

Puntos a favor:

Avaza is mostly utilized by our company for PM and tasks. By removing mundane, time-consuming tasks, it frees up a significant amount of our time each week. Our actions are closely tracked and evaluated by Avaza. The process aids in locating bottlenecks and other trouble spots. Avaza is vital to the smooth functioning of our Admin, BD, and TS departments.

Contras:

Although the quoting mechanism is solid, it lacks the adaptability necessary for our purposes. We'd love it if large projects could be broken up into stages. It would be nice if screenshots of attached images could be shown in the chat window.