10to8

Best choice for scheduling, hands down!

Opmerkingen: I have used 10to8 for close to 3 years now and it makes scheduling my photo sessions a breeze. The text message feature is a major plus!

Pluspunten:

What I liked about 10to8 is that along with scheduling, you get the choice to also automate SMS text messages to clients. It also integrates with emailing platforms like MailChimp, so you can add those leads into an email workflow. That streamlines marketing offers without being constantly on the phone with leads!

Minpunten:

There was a bit of work to do in the beginning to get everything set up, but it's nothing too extreme or that can't be accomplished by anyone just a bit tech savvy!

Hasn't failed me in over 3 years

Opmerkingen: By using 10to8 I have reduced the number of no shows.

Pluspunten:

The software is easy for the clients to use, I can select certain products to be booked by certain staff members, and the automation of sending text and email reminders to clients is very helpful.

Minpunten:

When you have multiple services that only 1 employee can do, it would be nice to block off time from 1 service, when another service is booked. For example, I do 15 minute consultations, and tax preparation. I had to create a ghost employee for the 15 minute consultations, so that clients could only book that service on Tues-Thurs from 10AM to noon. If someone books a free 15 minute consultation, I have to go back to my real employee account, and change the availability time to reflect the time I won't be available for tax preparation.

Overwogen alternatieven: Acuity Scheduling, Salesforce Sales Cloud en Kajabi

Redenen om voor 10to8 te kiezen: I didn't like the scheduling options.

Overgestapt van: Acuity Scheduling

Redenen om over te stappen op 10to8: 10to8 was easy to understand, and easy to implement.

Good solution for our needs

Opmerkingen: overall good.

Pluspunten:

Integration with our back end software. It is fairly easy to use and was easy for the staff to be trained on. Minimal downtime.

Minpunten:

We have multiple locations across different provinces. The default time zone sometimes overrides and the patients get the wrong appointment time. We quickly catch this and resolve this, but we have yet to find the reason.

Impressive Scheduling Program

Opmerkingen: I've been very impressed with the range of functionality in the free version.

Pluspunten:

I needed a way to manage appointments with students that would be easy to access and navigate. I also needed a free option that included reporting. 10to8 was the only program that did it all. I especially like how easy it is to customize appointment types. My students have had no trouble accessing and using 10to8, which has been an issue with other scheduling systems.

Minpunten:

I'm in the US and 10to8 doesn't have great brand recognition here. I think the reminder emails sometimes end up in my students' spam folders.

10 to 8 review by Michelle Kemp Photography

Opmerkingen: I use it every day, for a small business like mine it works very well and is great value

Pluspunten:

I have used 10 to 8 for about 4 years, there has been a number of improvements. It is easy to use and is a very important part of my business

Minpunten:

There is one thing I would like, at present, I can attach a scanned document to an appointment, I would also like to be able to attach a scanned document to the client's page. It would be good if a client's page could be more bespoke

Overwogen alternatieven: Light Blue

Redenen om over te stappen op 10to8: Cost, and because 10 to 8 had almost all I was looking for. Others were/are OTT