Description de Trainual

Manuels de formation en ligne simples et évolutifs pour les entreprises en forte croissance. Documentez les processus, les politiques, les rôles et les responsabilités au sein d'une même plateforme, puis automatisez les processus d'intégration et de formation, tout en créant une base pour évoluer plus rapidement. Idéal pour les entreprises de 10 à plus de 500 employés désireuses de documenter leurs systèmes et processus, de définir des flux de travail étape par étape, de clarifier les rôles et de garantir que la formation est dispensée de manière cohérente à chaque fois.

Qui utilise Trainual ?

L'éditeur permet aux petites entreprises en forte croissance de créer de meilleurs manuels de formation afin de systématiser leur activité, d'adapter leurs processus et de responsabiliser leur personnel.

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Avis sur Trainual

Note moyenne

Note globale
4,8
Facilité d'utilisation
4,7
Service client
4,8
Fonctionnalités
4,6
Rapport qualité-prix
4,7

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trouver les avis classés par note

5
81%
4
16%
3
2%
1
0%
Rashad
Rashad
Photographer (Azerbaïdjan)
Utilisateur LinkedIn vérifié
Photographie, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Employee training software

5,0 il y a 2 ans

Commentaires : Generally, I do enjoy to be part of this software that earned many things and many prosperous worker that easily skipped the adaptation process through Trainual.

Avantages :

It does provide the user friendly that what and well designed interface enhance the quick working in the software. To create the training by selected the members through the software is amazing that makes possible to categorize the training and programs according to the needs of the member of the team. The possibility to make some edits on the categorization is stunning. The newly-joined member of our company in the entertainment department could enjoy the chance to adopt the skills and functions in a constant way that will make huge profit.

Inconvénients :

To be honest, I do not see any serous problem in general, however, I would tell that the new functions are extremely important. I would be happy to have the special access the learning platform like Coursera or Udemy that some member of our department could benefit from these selected courses. Besides, I want to express my concern about lack of customization possibility that could result in the time saving in the work process.

Réponse de l'équipe de Trainual

il y a 2 ans

Hey, Rashad! Thank you so much for taking the time to review Trainual. We're super excited to hear that it's making training your new hires much easier! And that you've enjoyed using it. We also appreciate your feedback on adding more customization options. We're currently working on new ways to customize your team's experience, so stay tuned! If you have any questions, always feel free to reach out and we'll be glad to help.

Jean
Product Analyst (Brésil)
Marketing et publicité, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Trainual is a great option

5,0 il y a 8 mois

Avantages :

Creating and managing process is very simples in trainual. Having a specific tool for traning give a more "serious/important" feeling about the content, special for remote teams.

Inconvénients :

The search engine could be better. Sometimes it's not so good to find the right content.

Réponse de l'équipe de Trainual

il y a 7 mois

Hi Jean! Thank you so much for leaving us this awesome review :) We're super stoked to hear that it's been useful for you as you create and manage your processes. And we appreciate you sharing your feedback on the search functionality! We're working on updating that functionality, so stay tuned for some improvements to come soon! If you have any other feedback, always feel free to reach out! Thank you so much again for being such an awesome part of our community and for working with us!

Alan
Alan
Ops Manager (É.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Trainual Is Straightforward, Practical, and Smooth

5,0 il y a 2 mois Nouveau

Commentaires : Trainual is really easy to use for both admins and users. I love that we can all reference the same materials very easily, and everyone knows what training they have yet to complete at a glance.

Avantages :

Honestly, I like how modern it looks the most. Previously, our company used Zoho and it had a lot of features, but it didn't look smooth. When you're trying to learn something new, you need as few distractions as possible. With Trainual's polished look, you're able to focus. On the administrator side, you can create everything you need without any training. Just take a moment to plan out your training, and you'll be alright.

Inconvénients :

The only gripe I have is the assessments. Zoho had a lot of options for the question types, and in Trainual I was hoping for the same. I adapted many of the questions that I migrated over, so it's okay, but having different question types helps break up the monotony. We have to ask a lot of questions in certain training modules, so this really helped, but this technical limitation hasn't actually held us back in practice. We continue to love Trainual.

Kerstin
Legal and Marketing Intern (É.-U.)
Cabinet d'avocats, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Trainual Review

3,0 l’année dernière

Commentaires : Trainual has been quite frustrating and difficult to use overall. Many members of the firm have spent countless hours working on setting up our page, but have run into issues daily trying to accomplish our goals. Upon launch day, we had so many issues trying to get this out to our members. One example is that the user screen is totally different from the administrators screen; it was extremely difficult to teach someone how to use new software when the page looks totally different from what had been working on. I reached out and got on a call and then figured out this was not even possible unless everyone had editor's rights under "Contributor." This has made using this program very challenging and kind of a waste of our time. The customer service has responded quickly to my messages, but a lot of the issues we've had were not able to be fixed. A couple of them were glitches with the system or were added to a list to be worked on in the future.

Avantages :

This software is a great idea and has several successful functions. It allows businesses to save time by having a program that is able to store several videos and passages that explain how to complete certain tasks or use different applications. It allows businesses to update information as new things arise or update, which is extremely effective for a business as times change frequently.

Inconvénients :

Formatting is difficult to use. For example, users are not able to edit their own typefaces or sizes of text, which is necessary when trying to organize things effectively. Also, when copy and pasting text, the format totally changes and does not resemble what was copied. This adds several minutes onto accomplishing a task, as you have to go back in and change the formatting several times in order to get it to look the way that you want. Functions are difficult to use. For example, we have been using the embedding feature through Vimeo. This took several hours to try to get all of the videos embedded because the page kept crashing and would not load the videos. The videos were about 30 seconds to 2 minutes long, so not long at all. I had to log out and in several times to get some of the videos to load properly. This took several hours of time which was extremely frustrating and inconvenient. This is an essential feature for our business as we are teaching employees how to complete different tasks or use certain applications. The customer service chat function is difficult to use. I appreciative the quick response from agents I have spoken to from Trainual, but it is often times difficult to type out issues in a chat. I think it would be much more effective to have a Customer Service number in which users can call and be able to talk and explain their issues.

Michelle
Director of Human Resources (É.-U.)
Santé, bien-être et fitness, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

It's only the beginning!

5,0 le mois dernier Nouveau

Commentaires : Trainings have been great, customer service is excellent and overall it is worth every penny to have our policies and processes out of our head in the system. Feel more confident that every team member will get the same training experience.

Avantages :

We are new to Trainual and have taken off on creating and designing the future of training and development for our team. It has been so easy to navigate and their templates allow you a fully customizable quick start. That is perfect for getting the data in and then we can further customize as we go adding new videos and tutorials. Access to Loom in order to record steps on the computer are especially helpful to our team.

Inconvénients :

Nothing yet, I guess if I had a complaint is that I didn't do this year ago know how it will transform our training.