Description de TUIO
Tuio est une application de facturation et de paiement utilisée par des garderies, des écoles maternelles et des écoles primaires partout au Canada. En offrant un maximum de confort aux parents et Lire la suite aux administrateurs, cette plateforme intuitive aide les organisations à rationaliser les processus manuels et inefficaces et à générer des économies de temps et de coûts considérables. Commencez à facturer et accepter les paiements en ligne des parents dès aujourd'hui et réalisez un retour sur investissement de plus de 100 % ! Afficher moinsQui utilise TUIO ?
Tuio est utilisé par les garderies, écoles maternelles, écoles primaires et organisations qui ont besoin de percevoir des paiements de la part des parents d'élèves en rapport aux activités de groupe.
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Avis sur TUIO
Glenn
Tuio has been a fantastic tool to move our school into online payments and invoice management.
Commentaires : Tuio allowed us to streamline our enrolment and tuition payment processes. We are moving away from handling post-dated cheques to online direct payments. This is both a better user experience for our parents as well as saving time and generating efficiencies in the administration. It really is a Win Win!
Avantages :
What I like most about Tuio is that it is built from the ground up as a payment software, instead of an added-on after thought. The system is intuitive and simple to navigate while being powerful on the backend to support our needs. Our parents have had nothing but good things to say about how much they like the system.
Inconvénients :
There are a few features which would be nice to have such as the ability to modify the payment amounts once an invoice has been issued; however, Tuio has been very responsive to suggestions and is continually publishing new features/functionality.
Réponse de l'équipe de TUIO Payments
il y a 4 ans
Hi Glenn, Thank you for the great feedback, which we are taking into account for the next release phases.
Shari
Alternatives envisagées :
Reasonable Tuition Payment Platform
Commentaires : The setup process was relatively easy and the customer support is great.
Avantages :
I like the invoicing, payment options and discount options. I feel they have really thought of every option needed to process payment for Tuition and Registration Fees.
Inconvénients :
I was very excited to offer our parents a place to pay their tuition and enroll, all in one place. When I created the enrollment forms, I was very disappointed with the lack to customize and making the forms look beautiful. It seems like they forgot that schools might need a different way to handle field trips. There is also little customization when it comes to automating messages after a form is completed.
Réponse de l'équipe de TUIO Payments
il y a 7 mois
Hi Shari, thank you for the helpful review. This week we added a new custom field that should give you more flexibility to present information on the form and add various elements that should come in handy. The field is called 'Content', please give it a try or reach out to [email protected] for more info. Our forms can be used for field trips, I would love to hear more and will contact you on that piece. You can customize the message sent out when reviewing the registrations after a form is completed, but I'll see what we can add for the automated element as well!
Brenna
Confusing
Commentaires : Confusing.
Avantages :
Recordkeeping. It is great to have easy access to receipts.
Inconvénients :
Perhaps it is partly the fault of the school that is making me use the software, but the payment type option is confusing. Why is “cash or cheque” even an option when this is supposed to encourage online transactions. Also, my school has had to send multiple invoices for seemingly the same things because of monthly billing? I’d actually rather go back to submitting cheques and receiving emailed receipts.
Réponse de l'équipe de TUIO Payments
il y a 4 ans
Hello Brenna, Thank you for your review and feedback. The cash/cheque option is provided as additional flexibility for parents who would not want to pay online but we appreciate your point and we might disable that option from the parent interface in order to further encourage online transactions. Your other point seems to have to do with how your school operates the software so that's a point we'll have to review with them.
Lori
Alternatives envisagées :
Daily use
Commentaires : Overall, the experience with TUIO has been exceptional.
Avantages :
The attendance feature is very simple to use. The added Covid-19 Screening feature was an absolute life saver this past 18 months. The payment program is very helpful to see what monies are coming in and who is behind with their payments. The TUIO staff handle any NSF problems, so there is no need for awkward conversations with your clients. The support staff are amazing and answer and solve all of our questions usually the same day. My staff are very happy with this product and we would recommend it to anyone looking to streamline their daycare or private school operations.
Inconvénients :
I wish that there was a way to merge the spreadsheets with our Quickbooks accounting program.
Réponse de l'équipe de TUIO Payments
l’année dernière
Thank you for the kind review Lori! We hear your wish and are looking to integrate more fully with QB for accounting purposes.
Bree
Great value, very user friendly
Commentaires : Overall it has provided a fast, easy way to organize and charge for our enrolments in various programs.
Avantages :
As enrolment and payment processing software it's very user friendly and when needed, the customer service is fast and helpful. It is easy to manage and change invoices and refund full or partial invoices. The way registrations are set up is flexible with multiple options.
Inconvénients :
As an SIS it is not fully developed. There are issues with enrolments in different programs causing duplicate students. Each enrolment is linked only to the parent who pays the invoice.
Réponse de l'équipe de TUIO Payments
il y a 7 mois
Thank you for the helpful review! Be on the lookout for other SIS features in the near future.
