Grooper

Data Entry for our Old Court Documents.

Commenti: There is so much less down time on importing documents into our system. The staff take care of us like we are royalty.

Aspetti positivi:

It does most of the work for my employees, cuts time on data entry. Would love to use it in our other data entry program through the court.

Aspetti negativi:

Using it with Application Extender and doing searches

Codeless Machine Learning Platform

Commenti: Grooper has allowed us to process more documents quicker. We come in contact with a wide array of documents, from Leases (unstructured data), to revenue statements (tabular data), to division orders (semi-structured data), to invoices (structured data) - and Grooper has helped us process all of the faster. We use Grooper to augment our employees, not replace them, and it has increased our performance as much as 90% for some processes - we just don't have any that can be 100% automated.

Aspetti positivi:

The flexibility within the program. There are so many tools, functions, and options. And I am in control of each part of the process, nothing is "hidden" or locked away.

Aspetti negativi:

The software can be a little intimidating to learn. You do not need a programming background, but it helps, especially if you are familiar with IDEs.

Grooper

Aspetti positivi:

Grooper is extremely easy to learn, very user friendly.

Aspetti negativi:

Just like most technology, it has a lot of hiccups. Such as getting errors during processing, which can be an easy fix or a difficult one, depending.

Grooper and Documentation

Commenti: By scanning our documents, we have been able to free up space that was taken up by hundreds of thousands of pages. We have also freed up staff time when accessing records. Time is not wasted on having to bring a folder from off site storage and then going page by page to find a requested document.

Aspetti positivi:

Ease of use during the scanning process through the export process.

Aspetti negativi:

The documentation is not very informative. It lacks detailed information for someone that is trying to troubleshoot. I prefer more detailed documentation that includes the location within the DB tables when a value is added. In regards to the DB table documentation, it is basically useless due to the bizarre field names. If you are new to the software and are trying to query the tables, you must query each table and try to decipher the content. This is only an issue if you want to run your own queries.

Grooper Platform up for the Challenge

Commenti: The time saved using the Grooper platform for automating processes verses manual intervention is outstanding! Grooper has been up to the challenge!

Aspetti positivi:

My initial experience with Grooper was to improve our OCR processing. Using the Grooper platform we were able to implement four major projects. We used the CMIS connectivity capabilities to extract images from our ECM system as well as locate and identify documents containing PCI data for compliance regulations from the billions of archived documents. We have been able to purge large amounts of documents and automated the process of getting document from our core system to our repository has been great.

Aspetti negativi:

Not knowing all the functionally available with the Grooper platform. Our decision to invest in the training and develop a SME for Groper has been very beneficial.