Sawyer

Very easy to use and adds a professional look to my website

Aspetti positivi:

1. I love that HiSawyer is specific to use for children activities and classes. I tried other booking plugins or websites that were a "one size fits all" (appointments for nail salon or doctor's office) and well... they didn't quite fit for my business. For instance, HiSawyer allows the possibility to see the age and birthdate of the kids, having an "older sibling discount", adding semesters or multiple locations, specially because our class doesn't have only one location... Bookings are specific for a kid's class, and it's awesome. 2. Very easy to use! All what can be done in point #1, is very easy to set up! 3. Professional look. Some other plugins I had tried before look very outdated and amateurish. I love HiSawyer fresh and professional design. It's exactly what I was looking for for months until I bumped into HiSawyer.

Aspetti negativi:

I really love everything about it. If I had to really look for perfection: it would be awesome if there was an app. It might be just me, but checking it from mobile can be a little bit frustrating sometimes. Nothing out of this world, not bugs or errors, just think about checking social media from a web browser in your phone. But other than that, I love this!

Easy way to manage class and camp registrations

Commenti: My favorite thing about Sawyer is that I trust that all my registration information is accurate and in one place. It's been incredibly helpful in running my business. In my years using this software, I've also seen how Sawyer is always changing and improving to meet the needs of clients. It has improved my experience and what I can offer my customers.

Aspetti positivi:

I like the clean look of this software, and that it is easy to add, change and adjust information on my end. The dashboard helps me see all my upcoming programming and stay in communication with registered participants. It makes billing very easy, offering flexibility for participants and automatic payments so I don't need to spend time tracking this each month or sending reminders. I like the waitlist option.

Aspetti negativi:

The cons are small things - I wish you could edit the coupon codes because I can never get them right the first time. I wish there was a printable check in/check out list as a roster setting that could fit onto one page. I would probably use a mobile app to check class registration, or be able to have different teachers use a mobile sign-in process for classes. But these are small compared to all the benefits.

so many room to grow and I can bet that Sawyer will get there in no time!

Commenti: No app. No merging duplicate customers. No phone look up feature. No teachers payroll report. No everyday phone support. Email customer service is confusing.

Aspetti positivi:

Hello, super cute design grabs everyone's attention. It is one of the best websites which draws customers in their market place. I think the customers love it but not much the administrators. Free trial and discount option helps to attract new customers but some customers keep taking advantage of it by changing emails and creating multiple accounts. Also this website doesn't have duplicate merging feature, phone number look up, teachers payroll report. Also editing schedule is not flexible, if clients sign up in the middle of semester, they shows up for the entire semester which they weren't even registered. I care about this company, that's why I am spending my time to write about this. Appointments, semester, membership reconciling is not recognizing each other. Appointment and membership should have options to charge registration fees like semester. I can't wait for the apps. One day. I know it costs a fortune but it will be the next unavoidable step for sawyer. My school has an app and I know app will put Sawyer to the top!

Aspetti negativi:

Super cute design. The market place brings customers from all over the state.

Professional and Productive

Commenti: Excellent! I believe Sawyer sets myself apart from other children's programing in my area, gives a very professional appearance to my customer base and allows me to save a great deal of administrative time.

Aspetti positivi:

The Sawyer system is easy and intuitive for my families as well as for myself as a center director. Easy registration as made a big impact on my ability to bring new families into my program, as well as keep my current customers re-enrolling every new semester. I have been using this exclusively for years, and I've absolutely loved the improvements Sawyer has made. They are open and responsive to their providers, and the customer service is top notch.

Aspetti negativi:

I would absolutely love to see the Sawyer Marketplace grow within my local area, in the suburbs of Houston, TX. I believe it would be an excellent resource for parents in our massive metropolitan area, and would be a more effective tool in promoting new business for my program. The membership function is excellent, however I personally haven't figured out to make it work for my program. I would also love to have more creative and expansive email options- such as tags and targeting marketing email features. Also, a way to easily generate a birthday report for children.

Sawyer Review

Commenti: We are solving are registration process by using Sawyer. Originally, we were using about 6 different spreadsheets that were all complicated on their own level. Because of this, the registration process became very lengthy because parents couldn't register on their own but instead, they had to register with me, an individual, and would have to wait for a process to be completed in order to move forward with registration. This became extremely difficult because one individual registering over 500+ students is not an easy task.

Aspetti positivi:

I like how easy it is to manage and use. Our clients seem to enjoy it as well since it allows them a lot of accessibility and privacy especially when registering. I also appreciate all of the options that we can do for creating camps and classes. Overall, there are a lot of options that we can do for our programs now that we have Sawyer.

Aspetti negativi:

Because of how easy the program is to use, there are some options that we would appreciate having but do not have yet. For one, it would be nice to have the ability to send out receipts to clients on the financials page if we were to increase their balance or charge them through there. It would also be nice to have a notes section on the financials page so that our accountant and I don't have to look through all of our emails to find information regarding a client but instead have it readily available. Another thing, we would appreciate is if the financials alone had the ability to sort the clients by payment method and etc. And if we move to another page and press the back button, it would be nice to not have to restart but instead just have it still remaining on the clients that we searched for.