Gymdesk
Cos'è Gymdesk?
Salta la chiamata commerciale e inizia la prova gratuita di 30 giorni. Gymdesk è la soluzione multifunzione perfetta per gestire facilmente la tua palestra da qualsiasi luogo e in qualsiasi momento, Scopri di più risparmiandoti i problemi di un software obsoleto. L'interfaccia intuitiva, elegante e moderna, consente di gestire le iscrizioni, tenere traccia delle presenze, offrire prenotazioni online, automatizzare la fatturazione e altro ancora. Integra il tuo attuale sito web o creane uno ottimizzato per la SEO per la tua palestra con pochi clic. Inizia a utilizzarlo oggi stesso. Mostra menoChi utilizza Gymdesk?
Palestre, scuole di arti marziali, scuole di danza e accademie.
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Gymdesk
Alternative a Gymdesk
Recensioni su Gymdesk
Alan
Why MaonRails is the best solution for a Martial Arts Studio
Commenti: Excellent. As a martial arts studio owner you NEED a billing system, MAonRails is built specifically with martial arts studios in mind (Brazilian Jiu Jitsu is my discipline) which is important. It allows me more control over my accounts then other solutions as well.
Aspetti positivi:
I have actually used a number of products and competitors in the past, and I feel the customer service is top notch, ease of use and the right features are in place. (this was clearly built by a martial artist for martial artists
Aspetti negativi:
I haven't used the offered website as I already had my own. MaonRails has definitely grown since I first started using them and I am eager to see what new and useful features they plan on integrating.
Jason
Alternative considerate:
'Martial Arts on Rails' is worth your attention. Try it out!
Commenti: Overall experience to date has been very good. I have received excellent customer service. Due to COVID-19 temporary shutdown of my gym/dojo, I had some time on my hands to do a detailed review and trial of this software. I have looked a several systems over the past couple of years in detail and used another system for 12 months prior to moving to Martial Arts on Rails. Although it doesn't do 100% of what I wanted, it is very close and improving all the time. Remember there is no such thing as a perfect system. This software does a good job of majoring on the majors and is growing and adding new features and feature improvements continually based on user feedback. Keep up the fantastic work Martial Arts on Rails!
Aspetti positivi:
- Ease of use. - Ability to easily communicate via Text Message or Email in bulk to members/database without leaving the system or having to export to another system. - Member Portal very useful. - Overall features combined equals a great product. - Support has proven to be very responsive.
Aspetti negativi:
- At time of writing, there are limited integration options e.g. No 'Zapier' integration. However, for most users I believe you won't need another system. That's one of the benefits of this software. - There are work arounds, however at time of writing there is no customised tagging system for member database. - Even though I believe they have an easy Family management feature. At time of writing there is no easy way to communicate directly with a parent/guardian of a child student. For example, currently the email would be addressed directly to the child, not the parent/guardian.
Kendra
most useful tool for me
Aspetti positivi:
I was in the market for a new gym membership and was looking at a bunch of different options. After researching a bunch of different options, I came across Gymdesk. The product is a mobile app that lets you book gym sessions, track your workouts and even bill your members. It also gives you a full reporting dashboard to keep an eye on your members' progress and progress.
Aspetti negativi:
I didn't observe any negative sides. I'm satisfying.
Mark
TERRIBLE customer service and support--simply terrible.
Commenti: Terrible. I am cancelling and going with the company's competitor. At least they provide a customer service phone number.
Aspetti positivi:
It is an OKAY membership management platform.
Aspetti negativi:
Gymdesk's customer service and support is TERRIBLE. For one, they do not provide a phone number at ALL. After several emails asking for a callback, someone responded back that they do NOT do CALLBACKS but that they would SCHEDULE a customer service call. Really? Okay, yes, let's do that. What a pain. Especially because I am calling about the 3 THREE charges a month that my $75 a month service is supposed to cost.
Risposta di Gymdesk
2 mesi fa
Hi Mark, While we do not provide live phone support due to our customers being in many timezones, we do provide extremely effective and quick one on one support via live chat, email, or a scheduled video call on demand. We responded promptly to your inquiry and addressed your concerns in under 1 hours time. Ultimately, it was a user error on your end that we helped you discover and resolve. We did everything in our power to address this and are sad to hear that you chose to no longer utilize our services. We take pride in our customer service as evidenced by the many other reviews here. Since this review was submitted before we could clear your misunderstanding regarding the charges, we hope you'll reconsider. Regardless, we wish you the best with your gym endeavors.
Andre
Alternative considerate:
Very Happy
Commenti: Amazing customer service. Great software for members and administration.
Aspetti positivi:
Ease of use for myself and members. Website development. Customer Service.
Aspetti negativi:
There are some filters I could use with Mindbody when running reports or creating back end changes which make things easier.However I have only thought this once or twice in my year of using their software and it does not impact my operations.
