BuildFire

Best App builder that saved me!

Commenti: It will save a lot of your time and money. You have a direct say in how you want your app to be like that's the best thing I like about them

Aspetti positivi:

I was revolted when I knew that is building an app is not only learning about coding and the concept. I struggled so much to learn it and it was of no use. Then I came across Build Fire and I was so happy with it. It is user- friendly, you can make an app in just three steps and you get to use your customizing skills. Also, there is a part of the cost of devolving which they are very open about and the delivery was on time. I really am a happy app maker now, and soon going to launch my second app.

Aspetti negativi:

It just takes time to get used to the editor, but then that's on your speed so that's not really on you. The app is pretty much perfect.

Best Self App Publishing Platform

Commenti: It was a great experience. I have used the "other guys" before and was not pleased with my final product. This is a solid platform that does not look like a cookie cutter app, which is what the competition offers.

Aspetti positivi:

The ease and quick ability to design, build and publish an app is second to none. They have all of the needed tools, support and UX to build not just any old app, but a great looking app with ease!

Aspetti negativi:

It takes a few minuets to get used to their building interface. But once you get the hang of it you are good to go!

Poor customer service, glitchy experience

Commenti: I love the idea of an app like this, and was excited to try it out...On paper, everything looks good with Buildfire. Now it has almost been a month since we made the jump to a paid plan and it has been just one hurdle and headache after another. Long review short, their customer service has been appalling and the app has been glitchy and filled with problems. I deal with apps like this and their customer service teams on a weekly basis, and to me, the Buildfire team is as poor as it gets. Despite having "Premium Support" at this plan level, I am lucky to get more than 1 or 2 responses a day on their chat or via email in regard to fairly straight forward issues. Half the time their responses are irrelevant to the subject at hand, or I am told they forwarded it to another team, who then never actually does anything. It genuinely feels like they don't care and are making no effort to actually help. Their failure to really do anything to help has delayed our pretty basic app from launching for multiple weeks. Some of the reasons it has been denied has been for basic features that fail to meet app requirement guidelines. My patience has run out and I am resorting to leaving these reviews as maybe this will wake them up and actually help out a paying customer. I wish we had found another solution, instead of wasting countless hours and headaches with this company.

Aspetti positivi:

I love the concept, I want this to work well and I completely understand the value a mobile app builder like this brings to the world.

Aspetti negativi:

The customer service is among the worst I have experienced in my professional career. Despite paying for premium support, I am lucky to get 1 or 2 messages a day, and I am even luckier if that response is even relevant to my original question or actually solves or helps the problem at hand. Their failure to help a new user has made the process of trying to get our app approved almost one month long, with the issues we've encountered being fairly simple. I understand tech has a steep learning curve, have built websites and have experience building similar digitial setups. Having a strong customer service team or at least decent is vital in this day and age. I feel the experience with Buildfire has fallen short in every way and as a result I am leaving this review instead of having the power to fix the issues I am experiencing.

Customer Service appalling

Commenti: Even though am paying customer, in the tier where I cannot reach an individual to speak to. I get reply emails with same message "we are looking into it" and it has been several weeks. I am severely disappointed.

Aspetti positivi:

Features are easy to use, there is a learning curve but easy to overcome.

Aspetti negativi:

All the information in my app disappeared and literally nobody has been able to give a competent reply as to what happened.

Great team, very helpful regarding the whole process, excellent app!

Aspetti positivi:

I must say I was sceptical at the beginning but had the best experience. I really felt it was easy to get app and easy to work with. The background coding is no needed, so it was easy to work with. The maintenance and upkeep are minimum. Then there are a lot of templates that you can work with and customize it like you want, there is a wide range of things that you can do actually. I was very pleased with apps features.The good thing was, that there was a fraction of the costs for developing. So, they were very open about the pricing and it was delivered like we agreed. We had very smooth communication and they tried to help out. Though, I had a lot of questions and sending tons of mails. Eventually, I'm very satisfied how they managed the situations we had. I mean, I was open to try it out and it turned out good. Big thumbs up for everything!