Multiorders
What Is Multiorders?
Boost your eCommerce business by connecting all of your marketplaces, website stores and shipping carriers to Multiorders. Automate order fulfillment, print shipping labels, generate documents, Read more manage inventory and analyze sales performance - all from one centralized platform. Go to www.multiorders.com to get a free consultation with one of our multichannel retail experts. Subscriptions start at $49 per month. 24/7 Live chat support for all subscription tiers Read lessWho Uses Multiorders?
Our customers are Small and Medium-sized online retailers that want to streamline their daily flow. With Multiorders users cut unnecessary human resources, grow revenue and track business performance.
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Multiorders Reviews for Indian Users
Paul
Alternatives Considered:
Excellent Service
Comments: We have found the Multiorders team (special mention to [SENSITIVE CONTENT HIDDEN]) have been very much focused on us as a customer. They have tried to be extremely flexible to meet our needs. They have been courteous, professional and friendly and they are a great team to communicate with. I would highly recommend working with the Multiorders team.
Pros:
The software allows you to easily manage your stock and fulfil orders across multiple channel integrations meaning that your business can quickly expand onto new marketplaces.
Cons:
The listing functionality needs some work but we know that Multiorders have some amazing plans around this that will be launched in the summer anyway :)
Multiorders Response
3 years ago
Thank you for your positive feedback! Our support team is more than happy to read such reviews!
Shannon
Great product, support team & tech team are highly attentive and continue to invest in their product
Comments: Very positive. I use tons of cloud apps in my day to day work. This is one of the best teams I have worked with. It's just what we needed.
Pros:
The integration with Shopify was so simple. We finished it in about 45 minutes. The main reason I like Multiorders is that it works for shipping and inventory and bundling of products. The software does not require a lot of babysitting; it runs well on its own. Anytime I have had an issue, a question, or a recommendation to improve the product, the support team has listened to me and addressed it right away. We are located in the U.S., and they updated their product to work with some U.S.-specific options like FedEx SmartPost. They are really wanting to make the software product to be the best out there.
Cons:
Some of the views could use some additional Sort options, but I know the tech teams are working on this. Keep in mind that when you implement this for inventory control, then Multiorders needs to be the source for the inventory count. You'll see this message many times during the implementation process, and make sure you understand that part and consider it in any other inventory integrations you may have to ERP's, etc.
Multiorders Response
2 years ago
Thank You for your kind words and continous feedback
Anna
A good concept but didn't work in practice
Comments: I only used Multiorders for the stock syncing function so cannot comment on the other features, but I was under a lot of stress using the Multiorders app due to the frequent errors. They were not forthcoming with a solution and I had to message multiple times in order to get a response. Stock errors are incredibly detrimental to my business and I felt that I was left in the dark constantly, to the extent where I considered shutting down my second store so I would not need to sync stock. To me, it just seems like they were almost there with the app but it was not reliable enough to be used by users who had stores depending on it (at the time I used it).
Pros:
Relatively simple to set up. Customer service was good until my trial ended.
Cons:
It didn't work. During the time I used Multiorders I experienced multiple glitches where my stock levels went into the millions, when they should have remained in the tens. This was in response to an order, where Multiorders should have reduced stock just by the amount sold - obviously this resulted in over-selling. They did not fix the stock levels for me, meaning I had to do a manual stock count of hundreds of products. It was also a very laggy and slow interface.
Multiorders Response
3 years ago
We are terribly sorry for your experience, Anna. The software has come a long way in terms of usability, reliability and general performance since the last time you were with us. We would be glad if you gave our software another chance because it has matured a lot from the early stages when you were using it. If you will ever consider trying to use Multiorders again, please contact us.
Darren
Everything we wanted
Comments: A fantastic, professional service and with the support you receive nothing is too big or small to ask for help with.
Pros:
The software is spot on. This product offers everything you need and then some. Once set up this product is the best by a mile, compared to other systems we have used.
Cons:
The postal process is a bit long but once you get your head around it there are no issues
Jonathon
Alternatives Considered:
All-in-one solution for your e-commerce business
Comments: Overall I am happy that I started using this software because, in the end, it saves me a lot of time and money. Also, they are quite new in this field, so new integrations are still showing up. A big bonus for responsive customer service! In the beginning, I contacted the support team, which works really well and answered all my questions. They also directed me to their Youtube channel where they have a lot of short tutorials.
Pros:
The best thing for me is that I don’t have to pay for multiple different solutions. For instance - one for shipping, another one for inventory, and one more for order documentation. Instead of that, now I am paying a relatively small amount of money for the solution that has it all - shipping, inventory and order management. Of course, I checked some other software that offers similar functionality but the fact is that they cost way more money, so I was very happy when I found out about Multiorders.
Cons:
Well, it took me a while to understand how all that functionality works. At first sight it looks a little bit overwhelming.
Multiorders Response
3 years ago
Thank you for your positive feedback! We always recommend our customers to watch live Demonstration before starting to use Multiorders. Also, we have our Youtube channel where you can find video tutorials on how to use it. To make the set up easier we have Integration Guides on our website and guides about our features, which you can find at support.multiorders.com. If you ever have any questions please contact our customer support.
