What Is Blink?

Blink is the market-leading employee app for frontline workers. A simple platform gives one-click access to everything your team needs – from updates to must-knows, forms to timetables, conversations to stories. Wrapped up on one secure portal, Blink turns frontline organizations into strong communities with engaged, committed staff. That's why over 1000 organizations, including the NHS, Stagecoach, and Dominoes, have entrusted us with energizing their workforce and powering their operations.

Who Uses Blink?

Blink is built for frontline workers in industries like healthcare, transport, and facilities management; enabling them to be connected, productive and informed when on the move.

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Blink Reviews for Indian Users

Average score

Overall
4.6
Ease of Use
4.7
Customer Service
4.6
Features
4.5
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
70%
4
26%
3
3%
1
1%
Christi
Christi
Director, Organizational Development and Training in US
Verified LinkedIn User
Hospital & Health Care, 501-1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

A Surprise Underdog Comes Through

5.0 3 years ago

Comments: I believe we made a great decision by choosing Blink and I would recommend them to any other company looking to up their communication game.

Pros:

In searching for a new communication platform, I thought I knew what I was looking for and which company I would go with. Blink was added as just another platform for comparison. However, during my first demo, I was convinced this was the right choice. It ticked off all the boxes: top down communication, bottom up communication, side to side communication, individual and group chats, an information repository, and one of the best price points of (in my opinion) even inferior platforms. Plus, they were up front about all costs, so I didn't have to worry about a surprise invoice I would have to explain.

Cons:

There are a few small functionality issues I have had since getting into the platform (such as not having control over what shows up under an employee name or what is displayed in the Directory), but I have been assured the team is adding my suggestions to their list and looking into how we can work around the other issues.

Nathan
Performance & Development Manager in
Transportation/Trucking/Railroad, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Perfect solution for remote workforce

5.0 2 years ago

Comments: Using Blink has revolutionised how we have both communicated with our staff and more crucially how they communicate with us. We have been able to get a consistent message out, instantly, which is something we've never achieved before. However being able to receive feedback from all members of staff has brought a new dimension to our staff relationships

Pros:

The simplicity of the software is amazing. The roll out process to frontline staff takes less than a minute as it is so obvious and intuitive. The speed that it performs without fail is amazing and the constant improvements to functionality are great

Cons:

Not sure I can put anything here - every snag we've come up the Blink team have worked around and found solutions.

Super Smashing Response

last year

Thank you for your review Nathan! We appreciate learning how Blink has transformed your communication. We are always looking for insight on our customer's experience, and it is really valuable to know how intuitive your workforce has found Blink to use.

Verified Reviewer
YouTube Marketing Manager in UK
Verified LinkedIn User
Marketing & Advertising, 201-500 Employees
Used the Software for: 6-12 months
Reviewer Source

Fine for communications, lacking in other features

3.0 4 years ago

Comments: More casual internal communications and email but very primitive. Newsfeed is good but difficult to search so only really works for real-time updates. Lack of ability to share files properly limos use severely and the ‘hub’ feature is too basic as it does not allow the creation of pages to view only upload of docs. The admin and access level features are not rounded enough, it’s all or nothing!

Pros:

Simple IM app and the newsfeed like appearance of the home page. Some limited integrations, calendar works well.

Cons:

Lacking in support for 3rd party apps, no ability to view documents in the app only have attachments.

Super Smashing Response

4 years ago

Hi, We are sad to hear that Blink hasn't lived up to your expectations and appreciate your honest review. It definitely helps keep us in check. To your point, we do have a search feature, which should allow you to not only search Feed posts and Chats but also content on 3rd party integrations. We also have Pages in the Admin Panel, which lets Org and Team Admins create native content for the platform - this should address your concerns about the Hub. Access to different levels of teams or user permissions can be customised in the Admin Panel - it would be great to get your thoughts on what's missing ([email protected]). We have passed on your feedback regarding limited previews of files (since last month this is available for PDF and Word files but we don't yet support all types). Glad that you find the platform helpful for internal communications and hope to hear from you soon! Thanks again, The Blink Team

Verified Reviewer
Business Data Insight Analyst in UK
Verified LinkedIn User
Transportation/Trucking/Railroad, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Good Work Communication Platform

5.0 4 months ago

Pros:

This allows us to effectively communicate to our colleagues within our offices, across the country. Which with real time updates and alerts this becomes incredibility easy.

Cons:

Some of the post filtering options do require some setting up and testing, but once done it's easy to use.

Christophe
Christophe
Maintenance Team Leader in France
Verified LinkedIn User
Computer Software, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Blink : An easy collaborative tool to share information inside the teams !

4.0 last year

Comments: This tool is very useful, and I'm using it every day - even every minute - to share information with my team, or other people of my company. The global feed and the "history" allow also to don't miss information.

Pros:

The product is easy to use. The possibility to create group is very interesting, as group can be done with the right persons to talk a specific subject. The global feed allows to share general information about the company.

Cons:

The copy / paste option is working only in the blink feed. No possibility to copy directly to a Google Mail by example.

Super Smashing Response

last year

Hello Christophe, it is great to hear that you have had a positive experience with Blink! Your feedback on the copy/paste function has been passed to our Product Team. We are always looking for new insights and features to improve Blink, and we encourage our users to visit the Product Portal to make additional feature requests here: https://portal.joinblink.com/tabs/2-under-consideration