Auction Software
What Is Auction Software?
Buy and sell tools which can be customized to Auction, Reverse Auction, Penny Auction and Silent Auction. We are suited for individual business entrepreneurs, family business , multi million Read more corporates and government entities to deploy auction, buy it now, reverse, penny and silent online marketplaces. Our Software runs on Cloud & Dedicated Servers which works with 50+ payment gateways including Paypal, Authorize.net, Braintree payment, Balanced payment & Adaptive payments. Read lessWho Uses Auction Software?
AuctionSoftware.com is a Dallas based Auction company that delivers high performing auction solution for all industries such as Auctioneers, Estates, Vehicles, Artwork, Livestock, Liquidation and more
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Auction Software Reviews for Indian Users
Jedidiah
Reliable, Affordable, Quality e-Commerce Services
Comments: We've experienced positive business relations with Auction Software for 5 years. They've always been reliable and capable of solving almost any e-commerce issue we've faced. Auction software has always provided excellent service and capable teams to handle all essential aspects of our e-commerce product creation timelines. From product management to design to development and live-launch, Auction Software is highly skilled for every step of the way.
Pros:
Everything is easy with Auction Software. Auction Software's team helped us create and grow two e-commerce companies that I've managed from the ground up. And in both scenarios all work was performed with transparency and full reliability. Everyone at Auction Software is professional, trustworthy, and accountable in their work. And their proprietary software makes everything simple to manage along the way.
Cons:
I can't think of many cons with Auction Software.
James
Alternatives Considered:
A great service at a highly competitive price point
Comments: Communication is key, and [SENSITIVE CONTENT] and his team have always been able and ready to communicate effectively and efficiently, to help ensure a positive, streamlined experience. When we have not been clear in our needs, they have always been sure to ask the questions necessary to ensure they are able to deliver. In addition to this, they are regularly releasing updates that have made our website and the administration thereof more efficient. We look forward to working with Auction Software for years to come.
Pros:
This software has been instrumental in our company growth. From the very first meeting with [SENSITIVE CONTENT] , communication has always been consistent and fast. When we have had questions, needs and wants, the team has been ready to assist and has always been there to ensure we are receiving a positive experience, in turn, helping us deliver a positive experience to our customers. The software is excellent and adaptive. When we have required adjustments, they have been sick to develop and deploy, and have worked had to be sure that we are satisfied. Moreover, for the quality of the work and service provided, the pricepoint is excellent. I would absolutely recommend Auction Software to anyone looking to create a new service, or upgrade an existing one. We are currently adding new features and upgrading existing features to assist in our website performance, and it has been a pleasure working with [SENSITIVE CONTENT] and his team every step of the way as we collaborate in continuing to develop the backend administrative features we rely on.
Cons:
There were some features that were add-ons that we felt should have been included in the original development, but overall Auction Software has been responsive to our needs and helped to ensure that our company is ready and able to continue servicing our existing clients, while helping us promote growth.
Ilia
Don't bother.
Comments: Dreadful.
Pros:
What we liked most, was the idea. We spent just over a year building and customizing the platform on the premise that after the development and subsequent 12 month maintenance contract we could take control of our creation.
Cons:
Unfortunately, as soon as the maintenance contract kicked in, the developers and the owner did not seem to care that our website did not process payments. There was no accountability for prepaid hours and the site was not hosted in Australia as per our contract. There were countless other issues and lies. We spent 2-3 months chasing them for a solution. They only started to care when we cut their monthly maintenance payments by 40%. It took us an additional 2+ months to fix the issue ourselves. Our contract with this developer stipulated that we would own the rights to use and host the final product. However, the company seems to be in some sort of financial trouble, the owner repeatedly asks for additional fees and is trying to come up with a way to have us pay a subscription. Either an ongoing fee to use the bidding engine, a new maintenance contract, a new fee of $2250 to "convert the code"?! - why should we pay extra to convert code on a product which we already paid for to develop and own?
Auction Software Response
3 years ago
Business is a two way street and customer is the king. We strongly believed this. Even though the customer was unreasonable, we worked many hours including paypal issue which was not ready . In spite of 4 outstanding 180 days past due payment (May-Aug), we did not stop the work on a good faith till Dec 19. We offered $75 hosting but customer declined and would like to host in Australia for free which is totally ambiguous. We can't take a risk on our IP that is worth more than $1M and 8 years of 100s of people hard work. We gave 4 solutions all rejected. In addition GitHub was provided in Jan 2019. Customer was happy till Nov 2019 in Dec since their idea did not work they started low balling us and tire kicking .Developing greatest product takes vision, co-operation, commitment and focus.However, this only motivates our team to give even better product & service to our existing & future customers. More facts [SENSATIVE CONTENT HIDDEN] and [SENSATIVE CONTENT HIDDEN]. Also contract can be shared.
John
Auction Software custom build
Comments: We started Blowfish (a B2B food surplus marketplace) in the fall of 2021. After months of discovery we felt it was best to work with an auction software company that was reliable and experienced. Everyone we talked to in the online auction industry mentioned Auction Software as industry leaders. Auction software has a robust development team that delivers. Our marketplace needed many customizations and Auction Software managed to provide us with everything we wanted. They are experts and i would highly recommend working with them.
Pros:
- I was impressed with the overall quality. The ux / ui design is beyond what we expected. - inexpensive - Customer support and responsiveness is really good. We had a ton of customizations which required a lot of communication. Most of our communication was done through Casecamp which is their custom online project management tool. It was easy to use and was a big help. - Custom software provided a Project manager named [SENSITIVE CONTENT] who was very informative and helpful. [SENSITIVE CONTENT] was always available and an expert in the online auction space. Auction Software cares and want their customers to succeed. Blowfish would not be where we are today if we did not go this direction. We look forward to our continued success alongside auction software.
Cons:
- Really not much in terms of cons. For the amount of money we spent we feel we have an amazing piece of software.
Geoff
Excellent software and responsive technical and management team.
Comments: We have had a demanding customisation project - based on Auction Software's platform. Our customisation has been extensive, and sometimes a moving target - a challenge for any development team, and I know we have been demanding of AS's team. They have consistently risen to the challenge and delivered, above and beyond expectations. Excellent communication and timeliness from the project management team, they are committed to customer satisfaction and very customer-focussed and determined to see us succeed. Not only cost effective, but great management, responsiveness, and a willingness to engage.
Pros:
The auction software is flexible and extensible. The architecture is modern and performs well in a cloud based environment. (We're running on Amazon's AWS with advanced database and operational configuration to meet demanding performance requirements). The base system design permits enhancement, and we have some unique requirements that we are implementing with Auction Software's help.
Cons:
I have no negative comments about the software or system delivered.
