What Is Cloudinary?

Cloudinary is the market leader in image and video management for web and mobile applications. Used by more than 1 million developers worldwide, with over 7,500 paying customers, and over 50 billion media assets under management, Cloudinary provides a dynamic SaaS platform that supports the entire media pipeline from upload and storage all the way to providing extremely rich manipulation capabilities and optimized delivery across any device or channel.

Who Uses Cloudinary?

Markets where rich media is critical for customer engagement. These markets include e-Commerce and Retail, Travel and Hospitality, AdTech, Food and Beverage, Sports, Media, Entertainment, Social Media

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Cloudinary Reviews for Indian Users

Average score

Overall
4.6
Ease of Use
4.4
Customer Service
4.2
Features
4.7
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
69%
4
25%
3
6%
Christian
Christian
Programmer Analyst in US
Verified LinkedIn User
Computer Software, Self Employed
Used the Software for: 1+ year
Reviewer Source

Great Cloud Storage Provider

5.0 7 months ago

Comments: I primarily use Cloudinary for cloud storage for web applications I build and deploy on Heroku. Since initially using it, I’ve begun storing many types of files within it.

Pros:

Cloudinary’s powerful API allows any developer to easily implement file storage for any kind of internet-connected app quickly. It’s API takes it a step further and allows for transformations when retrieving photo type files.

Cons:

The onboarding process could be improved. At first, it wasn’t easy to find the information needed to connect to the API. Once you know where to find it, things are much easier.

Mayank
CEO, Founder in Netherlands
Animation, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Flexible and dynamic digital asset management platform

5.0 2 years ago

Comments: Cloudinary is a highly flexible digital asset storage and distribution plaform.

Pros:

Cloudinary provides end-to-end solution from digital asset storage, asset size optimization to image resizing by automizing these processes.

Cons:

For plus plan, 225 GB bandwidth for $89per month is pretty high.

Verified Reviewer
Executive Manager in Germany
Verified LinkedIn User
Environmental Services
Used the Software for: 2+ years
Reviewer Source

Very easy to implement, too costly for what it is and unfortunately a terrible support.

3.0 5 years ago

Pros:

Very easy and quick to implement. Great technical solutions which covers all kind of image delivery aspects. Simple but effective user interface. A lot of online resources and best practice cases.

Cons:

I am using their service with two different projects for a couple of years now. To be fair I have to fully differentiate between the use cases and the expectations one might have as a user. - We have implemented Cloudinary in an application with millions of images and I must say the value for money is not great compared to some of their competitors, especially if you do not use all their features. Though that is something one knows in advance and can very well factor in. But what is not acceptable to us is the fact that e-mails go unanswered for a couple of days and the support on the business side is very weak. Be prepared paying thousands of dollars without any support. - For one project we are still on the free plan and their is actually nothing to complain about as it technically works perfect and it is superbe value for money. To my point Cloudinary is great for very small and small projects but if your intention is to integrate Cloudinary in a business solution which might need support once a year think again.

Nick
software engineer in US
Computer Software, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Loaded features, but complicated and unorganized documentation

4.0 4 months ago

Comments: Been using it in production for about 1-2 years now, but have since moved on to another image service for ease of use (Imagekit.io).

Pros:

Easily able to transform images and generate various versions of it for content creation. A decent form is available for support questions, but turnaround time can be long.

Cons:

Cloudinary's documentation is loaded with content, but not well organized and can be difficult to find what you are looking for. It's similar to the disorganization like AWS documentation. The search tool is not easy to use and does not find the relevant information you are searching for. There is no discord server available where one could get instant feedback or help with issues. Not easy to use with modern SSR platforms like Nuxt/NextJS.

Graham
Solution Architect in UK
Marketing & Advertising, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

The DAM which grows with your requirements

5.0 3 years ago

Comments: Our clients often need a centralised DAM which can store large quantities of assets. One client wished to run a competition which required them to upload a video from a website, Cloudinary proved the perfect service to integrate with. The development team quickly integrated with the platform and issues during testing were ironed out with the help of the Cloudinary support team. Based on this experience we have rolled out the platform to several other clients over the past 18 months.

Pros:

- Great support from the Cloudinary development team - Willingness to enhance the product based on your requirements - Good features which can be deployed when required - Good API and widgets available for developers - Competitive pricing

Cons:

- Some features can be confusing to activate such as automatically transcoding videos - Annual pricing offer was not clear in sign-up process - Web interface needed some experimentation to learn