Kickserv
What Is Kickserv?
Kickserv makes it easy to manage day-to-day operations. Convert estimates to jobs & schedule them based on geographic location or technician skill set. Send out invoices & allow customers to pay with Read more contactless payment. Attach photos & documents to the customer record, so you have all of the information you need when interacting with the customer. Full 2-way integration with QuickBooks™ makes managing your accounting simple. Send out automatic reminders so no appointments get overlooked. Read lessWho Uses Kickserv?
The service company looking to eliminate paper based processes, convert more leads, track & close opportunities better, get control of job scheduling & streamline invoicing and collection of payments.
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Kickserv Reviews for Indian Users
Yvonne
The Best Value for the Money
Comments: Wonderful experience for over 11 years
Pros:
The best feature of this product is the customer service. The ease of use and the product.
Cons:
Some limitations on reports. But always found work around
James
Very easy to use and many functions
Pros:
The ease of use to quote, schedule, close and invoice jobs is seamless and very easy to learn and teach to our 17 field techs.
Cons:
We are getting into 200 - 2MM size construction jobs and we find the progress billing feature is not yet available
Jeremy
Kickserv Review
Comments: Very good
Pros:
Easy of use. Easy to learn software and interface. And easy to teach new users how to use
Cons:
Subject to phone reception, certain areas do not allow techs to log in/out jobs or upload pictures.
Laurie
Most intuitive program I’ve used
Comments: Nothing but praise for everything and everyone we ever interacted with. 14 years of happiness!
Pros:
We like the Resources Calendar week at a glance the most. Easy to see where every tech is scheduled, how long each job should take, and color coded by type of job, which we set up. This program is very intuitive to use, with large screens and no tiny fields that fill up a screen that you don’t need or care about using. We’ve been forced to use other big name programs by our franchise, which no one we talked to liked at all, but we always kept Kickserv throughout as our main go to. It’s iPhone easy to use! Skip the CRM that advertised during the Super Bowl. We and everyone we know hated it.
Cons:
The only thing that was a problem was when it stopped syncing to desktop QuickBooks 2009. We didn’t upgrade QB, and had to manually enter sold jobs. It was worth it to us to not have to buy another QB program
Linda
Great Software
Comments: Just having everything in one place is great! My boss has more experience with account management software and he really likes this one. He likes they are updating their software frequently and adding new features that help us, like the dispatch and map feature.Early on, I talked/chatted with your customer service reps and asked a million questions. They were great and were very patient with me. I haven't had to bother them as much lately, but they are always accessible and helpful.
Pros:
Easy to use.Easy to change products and prices.Love the reminders option and scheduling option.Love the response time and advice from the team when I ask crazy questions!
Cons:
The mobile part of the software could use some help, from our perspective. We have issues with attachments and being able to view them in the field. We realize that some of our issues could be user error.
