What Is Bitrix24?

Bitrix24 is an online workspace for small, medium, and large businesses. It features 35+ cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and more!
Switching to Bitrix24 eliminates the need to be subscribed to a bunch of different SaaS solutions. You get all you need in a single package — all at a flat rate.
With over 12 million users, Bitrix24 is one of the most popular business software solutions in the world.

Who Uses Bitrix24?

Bitrix24 is a perfect solution for all types of businesses. It has something for every department — sales, marketing, project management, HR, and more.

Where can Bitrix24 be deployed?

Cloud-based
On-premise

About the vendor

  • Bitrix
  • Located in Alexandria, US
  • Founded in 1998

Bitrix24 support

  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 225 others

Languages

Chinese, English, French, German, Indonesian and 9 others

Bitrix24 pricing

Starting Price:

$61.00/month
  • Yes, has free trial
  • Yes, has free version

Bitrix24 has a free version and offers a free trial. Bitrix24 paid version starts at $61.00/month.

Pricing plans get a free trial

About the vendor

  • Bitrix
  • Located in Alexandria, US
  • Founded in 1998

Bitrix24 support

  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 225 others

Languages

Chinese, English, French, German, Indonesian and 9 others

Bitrix24 videos and images

Bitrix24 Software - Bitrix24 Kanban Board
Bitrix24 Software - Bitrix24 Gantt Chart
Bitrix24 Software - Bitrix24 Drive
Bitrix24 Software - Bitrix24 Chats
Bitrix24 Software - Bitrix24 Videocalls
View 6 more
Bitrix24 video
Bitrix24 Software - Bitrix24 Kanban Board
Bitrix24 Software - Bitrix24 Gantt Chart
Bitrix24 Software - Bitrix24 Drive
Bitrix24 Software - Bitrix24 Chats
Bitrix24 Software - Bitrix24 Videocalls

Features of Bitrix24

  • API
  • Access Controls/Permissions
  • Account Management
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Applicant Tracking
  • Appointment Management
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assignment Management
  • Attendance Tracking
  • Attendee Management
  • Audience Targeting
  • Audio/Video Conferencing
  • Audit Trail
  • Auto Update
  • Auto-Dialer
  • Auto-Responders
  • Automated Attendant
  • Automated Quoting
  • Automated Routing
  • Automated Scheduling
  • Automatic Call Distribution
  • Backup and Recovery
  • Bar Chart
  • Batch Processing
  • Benchmarking
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Brainstorming
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scripting
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Capacity Management
  • Cataloging/Categorization
  • Channel Management
  • Chat/Messaging
  • Class Scheduling
  • Click Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Client Tracking
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Library
  • Contractor Management
  • Conversation Intelligence
  • Create Subtasks
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Segmentation
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Deal Management
  • Dependency Tracking
  • Design Management
  • Discount Management
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Donation Management
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Forms
  • Electronic Signature
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Templates
  • Email-to-Task Conversion
  • Employee Database
  • Employee Directory
  • Employee Management
  • Employee Photos
  • Employee Profiles
  • Employee Recognition
  • Employee Scheduling
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Expense Tracking
  • Feedback Management
  • File Management
  • File Sharing
  • File Storage
  • Financial Management
  • For AEC Industry
  • For Cloud Phone Systems
  • For Financial Institutions
  • For IT Project Management
  • For Insurance Industry
  • For Mac Devices
  • For Nonprofits
  • For Religious Organizations
  • For Small Businesses
  • For Startups
  • For Yoga/Pilates Studios
  • For iPad Devices
  • Form Builder
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Gantt/Timeline View
  • Geotargeting
  • Goal Setting/Tracking
  • Graphical Workflow Editor
  • Group Management
  • HR Management
  • IVR/Voice Recognition
  • Idea Management
  • Import Tasks
  • Integrated Business Operations
  • Interaction Tracking
  • Invoice Creation
  • Invoice History
  • Issue Management
  • KPI Monitoring
  • Knowledge Base Management
  • Knowledge Management
  • Labor Forecasting
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Engagement
  • Lead Management
  • Lead Notifications
  • Lead Qualification
  • Lead Segmentation
  • Leave Tracking
  • List Management
  • Live Chat
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Media Library
  • Meeting Management
  • Member Database
  • Member Directory
  • Membership Management
  • Milestone Tracking
  • Mobile Access
  • Mobile Optimized Emails
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-User Collaboration
  • Negative Feedback Management
  • Offline Access
  • Offline Form
  • On-Demand Recording
  • Onboarding
  • Online Booking
  • Online Calendar
  • Online Forms
  • Online Invoicing
  • Online Payments
  • Online Punch Card
  • Online Store Builder
  • Online Time Clock
  • Online Voice Transmission
  • Opportunity Management
  • PBX
  • Patient Communications
  • Payment Processing
  • Performance Management
  • Performance Metrics
  • Personalization
  • Phone Key Input
  • Pipeline Management
  • Policy Management
  • Portfolio Management
  • Pre-built Templates
  • Predictive Analytics
  • Predictive Dialer
  • Preview Functionality
  • Price and Cost Calculations
  • Pricing Management
  • Pricing and Cost Calculations
  • Prioritization
  • Private Network
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Product Configurator
  • Product Roadmapping
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Tracking
  • Proposal Generation
  • Prospecting Tools
  • Publishing Options
  • Punch card
  • Queue Management
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Editing
  • Real Time Notifications
  • Real Time Synchronization
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Real-time Updates
  • Recurring Tasks
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Resource Scheduling
  • Ring Groups
  • Roadmapping
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SEO Management
  • SIP Trunking
  • SMS Messaging
  • SSL Security
  • Sales Activity Management
  • Sales Approval
  • Sales Pipeline Management
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Segmentation
  • Self Service Data Preparation
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Shared Contacts
  • Social Marketing
  • Social Media Integration
  • Social Promotion
  • Sprint Planning
  • Staff Management
  • Status Tracking
  • Subscriber Management
  • Support Ticket Management
  • Surveys & Feedback
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management
  • Template Management
  • Templates
  • Text Editing
  • Text to Speech
  • Third Party Integrations
  • Third-Party Integration
  • Ticket Management
  • Time & Attendance
  • Time & Expense Tracking
  • Time Off Management
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Way Audio & Video
  • Unified Communications
  • Usage Tracking/Analytics
  • User Profiles
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Version Control
  • Video Conferencing
  • Virtual Extensions
  • Visual Analytics
  • Visual Workflow Management
  • VoIP Connection
  • Voice Mail
  • Volunteer Management
  • WYSIWYG Editor
  • Web-based Deployment
  • Website Management
  • Widgets
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

Bitrix24 Alternatives

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Ravetree is an award-winning work management solution for project-driven organizations.
HubSpot CRM has everything you need to organize, track, and build better relationships with leads and customers.
Pipedrive is an easy to implement CRM software tool that helps you focus on the activities that drive deals to close.
Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution. Learn more about Zoho CRM
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ClickUp is the future of work - it's one app to replace them all. ClickUp is the #1 fastest growing productivity app in 2022.

Bitrix24 Reviews for Indian Users

Average score

Overall
4.1
Ease of Use
3.8
Customer Service
3.9
Features
4.2
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jose
Jose
CTO in US
Verified LinkedIn User
Market Research, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

A Strong CRM for Growing Businesses and Sales Teams

5.0 2 months ago New

Comments: Bitrix24 is a great CRM for advanced users and professional sales teams and marketers. For new users, it's important to highlight the learning curve to achieve the maximum results with this platform.

Pros:

Bitrix24 has an extensive CRM module, where we can track and store the data we need about our leads and clients. Even though Bitrix24 offer other modules like Websites builder, the CRM is the feature I like the most about this great app.

Cons:

Me and some members of my team felt Bitrix24 user interface was a little bit overwhelming compared to other CRM platforms out there. I believe Bitrix24 user interface could be simpler.

Alternatives Considered: Taskade

Reasons for Choosing Bitrix24: Business partner recommendation.

Switched From: monday.com

Reasons for Switching to Bitrix24: Our business partner convinced me that Bitrix24 was the best fir for our company.

Roman
Roman
Product Project Manager in Ukraine
Verified LinkedIn User
Marketing & Advertising, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source

Bitrix24 - Good CRM for Small and Mid Business

5.0 3 weeks ago New

Comments: Overall it's a good CRM to run your business. You will easily add and manage leads, attach files to them and add custom fields. Task tracking is focused on collaboration and does its job great. We use Bitrix to hire new workers and track analytics of the HR department

Pros:

- Easy to use CRM for any needs- Audio Calls and Chats- Very easy to collaborate with shared tasks, files - Live feeds of events, you will be fully aware of all events in your company- In-depth marketing ananyltics with tracking sources of your leads

Cons:

- It's not easy to integrate with HTML static websites, you will require development. The easiest way to add leads is to use webhooks- There is a lack of customization in reports, you can't create fully custom reports

Alternatives Considered: Kommo

Reasons for Switching to Bitrix24: Bitrix has free version, so you can try and use it for free for solving simple tasks. Price is very reasonable.

Aniket
content writer in Canada
Marketing & Advertising, Self Employed
Used the Software for: 1+ year
Reviewer Source

Something feels missing

3.0 last month New

Comments: used this to create a uniform, streamlined platform for the entire team but didn't seem to work so great

Pros:

Good attempt at a low-cost all-round software

Cons:

could not add a user using the first email provided after multiple attempts, had to use personal email. Too many features but none are top-notch, just barely satisfactory. interface could be nicer

Thato
IT SUPPORT ADMIN in Botswana
Hospitality, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Bitrix24 Review

5.0 2 months ago New

Comments: All in all, Bitrix is quite useful as it enhances collaboration and makes file sharing easy

Pros:

Recurring tasks and processes can be automated. Collaboration has increased in our workplace, which has improved our workflow and productivity.It is compatible with a variety of business management services.

Cons:

the network drive sometimes does not connect even with reasonable internet strength.

Alternatives Considered: Dropbox Business

Reasons for Switching to Bitrix24: We wanted a platform that can easily integrate with most of our systems, which is also cost-effective and allows collaboration

Silas
Silas
Ceo in Brazil
Verified LinkedIn User
Computer Software, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Complete management

5.0 last month New

Pros:

The tool has everything a company needs to manage, and it has free plans.

Cons:

Because it is very complete, at first it is a little confusing to use, a lot of information, but then everyone gets used to using it

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