GoSite
What Is GoSite?
GoSite creates simplified technology for small businesses that drive Americas economy. Our software empowers them to have everything they need in one place to connect with their customers in the Read more digital era. Our cloud-based suite of mobile and web tools transforms the way our customers run their business, on the go and everywhere. Read lessWho Uses GoSite?
Designed for small and local businesses, the cloud-based solution helps enhance customer engagement, collect feedback, manage contact details, and more.
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Reviews of GoSite
Christopher
High output, low Maintenance
Comments: I have had a wonderful experience and would recommend this to anybody.
Pros:
The features are easy to use and when there is a problem, support staff is fast at solving the issues.
Cons:
When adding pictures, it doesn't always line up good in page setting
GoSite Response
4 weeks ago
Thank you, Christopher! We're thrilled that you had a positive experience with our products and team. We always aim to deliver exceptional service to our clients and support the growth of their businesses in any way we can. If you require further assistance in updating your website, please feel free to reach us at [email protected] You can also message us through our chat support.
John
GoSite review
Pros:
Ease of use, integrates with our hardware
Cons:
Does not directly interface with PIMS scheduler
GoSite Response
3 weeks ago
Thank you John! We're happy to know that you have had a positive experience with one of our tools. We appreciate your feedback, as it is important for us in order to improve our products and services. If you require any assistance, you may reach out through our chat support or email us at [email protected]
evan
Review frim long term user
Pros:
Inexpensive, customer service, ease of use.
Cons:
The GoSite platform is very unstable. Manymornings I had to wait until customer service people solve the issue which takes whole day or two. Then, I can’t communicate or send reminders to patients.
GoSite Response
4 weeks ago
Hi Evan, we appreciate you taking the time to leave us a review. We're sorry your experience didn't match your expectations. Please know that your feedback is important to us as we strive to improve our products and services. We will be reaching out to you directly to inquire on any assistance that you may need. We appreciate your business and we will continue to work on improving customer experience.
Neal
Started out well but service fell apart and I Found similar servece for 30% less
Pros:
Good graphics. Good customer service at first, That was four years ago
Cons:
I had contact people 4 years ago who I call. Last year they were gone and when I had problems I could ONLY TEXT people and had to wait DAYS for help. Support people told me they were OVERWHELMED with work. BAD customer service. NOW people are calling me. I have since founf similar website company who offered me $750 a year for each of my 4 business websites. I am still paying MUCH MORE with GOSITE! $1234 a year!
GoSite Response
4 weeks ago
Hi Neal, we appreciate you taking the time to share your feedback with us. Providing a great customer experience is very important to us, and we are sorry that your current experience did not meet that standard. We are doing everything to make it right for you. We will be reaching out to you directly to inquire on how we can provide further assistance.
Claudia
Great service for small business owners!
Comments: Great! I personally loved it. We had to pause/cancel this service because of changes in management (new marketing team were hired).
Pros:
I liked how you were able to communicate with clients with text messaging. That feature was very important. In regard to the website, being able to edit yourself was great and you also could contact them to customize however, you need to keep in mind that you, yourself, has to manage the website because they mainly provide just the platform. In order to succeed using other functions like scheduling service or offering online booking you need to have a marketing/sales team to manage.
Cons:
There were constant issues with messages. They would disappear after sending or you cound't receive any messages from clients.
