What Is Germain UX?

Top Rated Alerts, Insights and Automation Customizable Platform to improve User Experience, 24x7, real-time, which in turns will lead to better Adoption, Conversion and Retention, and at a fraction of the cost. Strong features (all customizable): Real User Session Recording and User Replay, Behavior Insights, Process Monitoring/Insights and Technology Monitoring/Insights, Proactive Issue Detection (via synthetic and prediction), Automatic Issue Resolution (via automation) and Alerting.

Who Uses Germain UX?

SalesForce, Shopify, WordPress, Oracle, SAP, Microsoft, React, Anuglar, Vue, JQuery, etc

Germain UX Software - User Experience Monitoring & Replay Germain UX Software - 360 degree view of infrastructure, application, processes and users Germain UX Software - Transaction RCA (Sql Analysis) Germain UX Software - Transaction RCA (Code Profiling) Germain UX Software - User Behavior, Process Friction

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Reviews of Germain UX

Average score

Overall
4.8
Ease of Use
4.6
Customer Service
4.8
Features
4.8
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
84%
4
15%
3
1%
Sachin
Sachin
Full Stack Ruby On Rails Developer in India
Verified LinkedIn User
Computer Software, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Best ever APM found till yet

5.0 3 years ago

Pros:

I have been using new relic APM since time but I got something that has more that we want in Germain APM. The best thing is that it is supporting many frameworks/databases/features. Also, easy user management is there in Germain APM. so you can share it with your team which you want. I got a very useful feature with a browser and a real user experience. So based on it I will design my site. Indeed, SSH/alerts and click automation is adding beauty with this software.

Cons:

If they can improve better UI(design) then it will be more understandable with my team.

germainAPM Response

3 years ago

Thank you Sachin. We are working on improving our UI (much easier as this UI is new/built with one of the greatest js framework) stay tune! :)

Verified Reviewer
Software Developer in Austria
Verified LinkedIn User
Education Management, 51-200 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Germain APM Cloud Application

5.0 3 years ago

Comments: Dashboard UI is easy to use and configurable. Its really use to lookup what happen on weekly basis.
Scheduler functionality available in automation help us to save more money instead of running cronjob.
After trial period usage, i got confidence to use this system for my future projects.

Pros:

Angular and React applications traffic can be easily monitored with embed javascript from Germainapm.I like the way its integrated out of box.Automation is very simple and useful for triggering our cpu usage details, this help us to reduce our downtime, thanks to germainapm for this Automation.Existing SMS and Email Alert Template give us more flexibility and possiblity to use.

Cons:

Adding a wizard for python app will make it easier to "monitor" a python application.

germainAPM Response

3 years ago

thank you. Python wizard will be there shortly.

Neha
Neha
Trial version use of germain APM in India
Verified LinkedIn User
Information Technology & Services, Self Employed
Used the Software for: Free Trial
Reviewer Source

Trial version review of germain APM for new business

3.0 last year

Pros:

This is the first APM tool that I have signed for trial use for my website. Signup was simple and easy. At first go UI looks simple and easy to use. It allowed me to customize as per my priorities/goal/industry etc. There are plenty of wizards /options available to customize as per ones requirement. If tutorials and user guides are provided for a beginner that would be of great help for people like me who really want to use APM tools for growing their business.

Cons:

When I first started using it, I thought it will be easy to understand and use ; with help available for the first time users of APM tool. But I couldn't find help/guide for new users. It was very difficult for me to understand and start using this. I am not able to find anything related features for ecommerce website and tools.

Manish
Full Stack Developer in India
Information Technology & Services, Self Employed
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Review for APM product

5.0 3 years ago

Comments: Overall experience is good.

Pros:

1. Easy to use interface. All resources(like Automation, Data Sources, Analytics etc) at one place. 2. Easy documentation and large no of languages support. 3. Cheaper price packages.

Cons:

Ticket page design does not looks good, fonts size are inconsistent and should work on responsiveness part.

germainAPM Response

3 years ago

Thank you Manish. In a later version of germainAPM (already available for onpremise, and soon to be available for cloud users), the Ticket page is significantly enhanced! users can even write comments on it and view past comments..

Shankar
CEO & Director in India
Computer & Network Security, 11-50 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Very good application

5.0 3 years ago

Comments: Really excited to use in production environment. Working great.

Pros:

Application is very user friendly and easy to use. Faster when monitoring and exploring resources. The main thing is onestop solution for any technology stack.

Cons:

Dashboard looks quite congested, Must be having a setup wizard for user when login instead of all icon placed at home screen

germainAPM Response

3 years ago

Hi Shankar. Thank you and couldnt agree more! we are looking at providing this setup wizard by 12/31/20 (may seem far ahead but we have so many other things in the pipeline...if you need this more urgently, please reach out to whoever you are working with or use this info @ germainapm.com