What Is SYDLE ONE?

SYDLE ONE is the all-in-one and low-code platform that allows you to rapidly create your own corporate applications and keep up with the digital transformation. In a single system, it brings together native and seamlessly integrated solutions to automate business process and workflows (BPMS), manage content and documents (ECM), monitor business indicators in real time (Analytics), manage customer relationship and service (CRM, Service Desk & Portal), and more. Learn more at www.sydle.com

Who Uses SYDLE ONE?

SYDLE ONE targets mid-sized and large companies from all industries seeking to automate applications, processes, and services, and keep up with the digital transformation.

SYDLE ONE Software - Full process management and automation in the cloud. Model, document, automate, execute, and manage all your organization's processes. Explore 360-degree views and see all the information related to a customer, employee, partner, and others. SYDLE ONE Software - Automate processes and services for all your organization, and provide your users with a complete view of tasks and all the information they have permission to access. SYDLE ONE Software - Your data in 360-degree views. Explore SYDLE ONE's 360-degree views and see all the information related to a customer, employee, partner, or any other selected information on SYDLE ONE. SYDLE ONE Software - Real-time visual management. Use different analytics and dashboards - including charts, tables, and maps - to keep track of your business. Take real-time control of your processes, activities, services, engaged users, budgets, incomes, expenses, and more. SYDLE ONE Software - Next-level customer relationship and service portals. Configure customized service portals and manage the relationships with your audiences on a single platform. Provide your users with next-level self-service, including chats and chatbots.

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Reviews of SYDLE ONE

Average score

Overall
4.6
Ease of Use
4.8
Customer Service
4.5
Features
4.8
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
60%
4
40%
Gianfrancisco
CMO in Brazil
Consumer Services, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source

Automation changed our company

5.0 last year

Comments: Before migrating to SYDLE ONE, we were having a hard time finding a really modern and dynamic CRM that would meet all our business needs. We tried some other solutions, but we had several issues, like low availability, limited functionality, and lack of integration. With SYDLE ONE, we solved all of these problems, and we finally managed to find a CRM solution that is truly omnichannel and flexible, as our business requires.

Pros:

Our business requires a lot of communication, and we use SYDLE ONE mainly for service via chatbot and WhatsApp which, combined with the 360-degree view of customers that the platform provides, serves us very well. SYDLE ONE is also responsive, so we can all use it on our laptops, tablets, and even our phones. That’s very helpful when we need to do something but we’re not in the office. Additionally, the platform’s data analytics allows us to have more control over the company.

Cons:

So far we have had no issues with the platform, and the support team has been very responsive.

Arjun
SR.Digital Marketer in India
Computer Software, 11-50 Employees
Used the Software for: Free Trial
Reviewer Source

Best task management software for large scale companies

4.0 9 months ago

Pros:

The software helped in automating the process and saving the time of task management for large companies.

Cons:

There are less integrations and features compared to other software.

Eduardo
Diretor in Brazil
Computer Software, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Plataforma Completa de Gestão Corporativa

5.0 11 months ago

Pros:

Produto low-code de desenvolvimento rapido que une processo (BPMS), conteudo (ECM) e indicadores (BI) de forma muito natural.

Cons:

Interface poderia ser menos dura e mais amigavel/customizavel.

Marcelo
Improvement & Performance Manager in Brazil
Telecommunications, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Una plataforma que respalda la eficiencia y el conocimiento empresarial

4.0 last year

Comments: Aunque participé en la implementación como Senior Advisor en términos de Gestión de Procesos y Cambios, creo que la plataforma ha ido mejorando los controles internos (por ejemplo, pago a proveedores) así como la comunicación en nuestra Cadena de Suministro.

Pros:

La facilidad para diseñar flujos y colocar reglas de negocio, el flujo de trabajo y la posibilidad de integración con otras herramientas corporativas son las facilidades que más llaman la atención. Y la capacidad de aprender de la implementación es quizás el mayor valor agregado con la plataforma Sydle One.

Cons:

El cambio cultural, que no está necesariamente asociado directamente con la plataforma, fue quizás uno de los mayores desafíos de implementación. Y como sugerencia, la creación de entornos de prueba cada vez más intuitivos puede facilitar el cambio y la adopción de la plataforma.

Jair Adair dos Soares
Data engenier in Angola
Oil & Energy, 501-1,000 Employees
Used the Software for: Free Trial
Reviewer Source

Bruzinet

5.0 6 months ago

Pros:

a forma com que os dados são organizados

Cons:

A aplicação é completa, acredito nao ter muito para adicionar, uma vez que a gestão de dads que é o que mais me interssa é feita com transparência