What Is Mend?

Telehealth, Patient Engagement, & Complete Digital Patient Management: Automated Patient Payments, Appointment Reminders, AI-Predicted No Shows, Enhanced Virtual Waiting Room, Patient Self-Scheduling & Digital Forms. #1 Rated Support & Custom Workflows. Mend Has 98.3% Engagement, 99.85% Video Connection, & Single Digit No-Show Rates. Mend Has Automation Technology To Integrate With Any EHR, PMS, or Other Systems. Perfect Fit For Large Provider Groups.

Who Uses Mend?

We specialize in medium to large healthcare organizations of 25 or more providers.

Mend Software - AI & Engagement Mend Software - 2 Mend Software - Telemedicine Mend Software - Digital Forms Mend Software - Predicts Attendance

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Reviews of Mend

Average score

Overall
4.4
Ease of Use
4.3
Customer Service
4.4
Features
4.3
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Zachary
Zachary
Medical Assistant in US
Verified LinkedIn User
Hospital & Health Care, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source

Intuitive Software

5.0 last year

Comments: Overall positive

Pros:

I've been using Mend software several times in the past year for telemedicine and it has been simple, easy to use and fully functional. Have no problems with this

Cons:

No cons to note. Software works well and is intuitive

Jennifer
Jennifer
House cleaner in US
Verified LinkedIn User
Consumer Services, Self Employed
Used the Software for: Free Trial
Reviewer Source

Mend

5.0 3 years ago

Comments: My overall experience with Mend was helpful, a lot of other software don't give you the tools to be able to show X-rays and other documents that your doctor would want to share with you.

Pros:

Mend is very easy to use when getting into touch with your doctor. I only used this software once to go over my X-rays on my back. I like that you can use this on your computer or your cell phone, makes it very convenient. You have ton's of different chat tools and can video chat with your doctor while going over results.

Cons:

The downer of this software is how much is it. I think the price rounds around $100 to $200 bucks which is way to pricey for me, and there's no way I could afford that especially when there is so many different ways over the computer or your cell that you can use to talk to your doctor. My doctor wanted me to use this software to be able to access my X-Rays and see what's going on which is why is was free for me just this once.

Mend VIP Response

3 years ago

Mend does not charge a patient to use the services. Any patient responsibility is between the patient and the provider. Mend starts at $49 per provider per month.

David
Retired in US
Printing, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Video appointment

5.0 2 weeks ago New

Pros:

Very easy to use. The NP was very thorough and very pleasant to talk too. The connection was clear and the sound was just right.

Cons:

Nothings. It was very easy to use. The NP was very thorough and very pleasant to to talk too.

alison
APRN in US
Hospital & Health Care, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Poor assumption that the review is happy. That is leading / implying you only want positive reviews

1.0 last month New

Comments: Poor. Would never recommend someone use it. Not to mention you only state leave happy reviews which is a leading question/ statement and trying to make your company look better than it is.

Pros:

Nothing hard to use , hard to find patients . Billing isnt good.

Cons:

Poor functionality. Not intuitive. Hard to use.

Edgar
Swrvwr in US
Consumer Services, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Great easy sofwaew

4.0 2 months ago

Comments: I use it for therapy and doctors visita

Pros:

Good and easy to use. Great quality and sound. I would think maybe a bit extra space to see on the screen would be better. Like a full screen when you FaceTime

Cons:

Not really much to complain about. Good services