Description de Melio

Melio is a free vendor/bill payment solution that minimizes busywork and maximizes cashflow. Pay any vendor using bank transfer for free, even if they only accept checks! You can also pay bills using your credit card where cards aren’t accepted, letting you hold onto cash longer and earn card rewards! Melio automatically syncs with your QuickBooks and even mails checks on your behalf to vendors, so you don't need to cut checks anymore.

Qui utilise Melio ?

Small business owners in the US. Any business owner who wants to maximize cash flow and minimize busywork with a smarter Accounts Payable solution. US accountants looking for a better AP software.

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Avis sur Melio

Note moyenne

Note globale
4,1
Facilité d'utilisation
4,3
Service client
3,9
Fonctionnalités
4,0
Rapport qualité-prix
4,3

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
62%
4
18%
3
2%
2
5%
1
13%
Julien Fara
Julien Fara
Entrepreneur (Guinée)
Utilisateur LinkedIn vérifié
Capital risque et capital-investissement, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

JC avis Melio

5,0 il y a 3 semaines Nouveau

Commentaires : Depuis que j'utilise cette application, je gère bien ma facturation avec mon entreprise. Et j'effectue également des paiements en ligne.

Avantages :

J'ai bien aimé le fait de facilement faire mes paiements et régler mes factures en ligne.

Inconvénients :

Pas grandes choses à dire. Juste corriger certains beug au niveau de la connexion à l'application.

merroudj
merroudj
freelancer (Algérie)
Utilisateur LinkedIn vérifié
Réseaux informatiques, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

fast and easy payment processing

5,0 il y a 4 mois

Commentaires : At this point in the Melio Payments review, I can honestly say that it's worthwhile to try, particularly given that it's free. For freelancers, accountants, and small enterprises, it's a fantastic financial solution. The latter group may automate their bills or payments and handle all of their customers from a single platform.

Avantages :

A very tidy, straightforward, but effective tool for paying bills and invoices, Payment processing, is quite simple compared to its rivals; it is substantially more productive. This product's flawless integration with our accounting software is why we chose it. Additionally, it eliminates the inconvenience of printing and sending paper checks. Recipient changes of the payment method selected are seamless

Inconvénients :

Improved phone customer service is something I would like to see no other recommendations now. Vendors are added with their Melio links, and those vendors currently in QuickBooks should automatically connect. Now, when you do that, a new vendor is formed and is not connected to the one that presently exists in QuickBooks. Wishlist: It would be nice if there were an option to send international wire transfers in different currencies. If it is wholly linked with Wave Invoicing, it would be fantastic and allow a free connected workflow.

Jamie
Accountant (É.-U.)
Comptabilité, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Melio is the best and works seamlessly with QBO

5,0 il y a 2 mois Nouveau

Commentaires : There were a few kinks at first but most of them have been worked out, the customer service is great. I have enjoyed working with them to fix issues or work out bugs. The ease of the app and ability of the integration with QBO is unprecedented and has seriously saved me hundreds of hours for each client that I handle bookkeeping for. I love how quick and easy it is, and it's all in one platform, incoming, outgoing and history. I love everything about Melio.

Avantages :

The fact that it is free for ACH and has the integration with QBO. It has become my go to for my clients and bill paying and payment processing. I can track all of there A/R and A/P and submit payments or receive payments with a click of a button, makes it so easy and simple. I recommend to my clients and I use it myself almost daily. I love how it gives you options, you pay the fee or your customer does, they make the call on how they want to be paid via check or ACH. It just makes sense.

Inconvénients :

The fact that the ACH option still takes sometimes 3, 5 or even 7 days to receive does put a strain on cash flow for some clients. The processing of checks also seems to take a really long time, sometimes I will get a bill in and go immediately to setup payment and it states the received date would still be after the due date which makes it frustrating at times. I appreciate the 2 checks a month for free before charging and realize it can't all be free, but it was nice when it was free. I also wish they had more business to person options, not just B2B. This would be super valuable for Non-profits to save on processing fees as well as some MLM businesses.

Réponse de l'équipe de Melio

il y a 2 mois

Hi Jaime, thank you for sharing this review with us and the community! We're glad to hear you find Melio useful and easy to use. Best, Team Melio

Darla
Darla
Accountant (É.-U.)
Utilisateur LinkedIn vérifié
Comptabilité, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : GetApp

Took My Client's Money

2,0 le mois dernier Nouveau

Commentaires : I WILL NEVER USE MELIO AGAIN! You are like an insurance agency - you only find out how good they are when you file a claim

Avantages :

Ease of use................................

Inconvénients :

Melio is great if all you want to do is send out bills and have no issues besides cancelling a check you sent. However, the software started populating vendor names for vendors we NEVER did business with, which ultimately ended up with a check going to the wrong vendor. The vendor called me and notified me of the mistake, but would not cut us a check back or ACH us the money directly. Instead, they said their policy was to send the payment back via the exact same means it was sent to them...BIG MISTAKE! Melio claims they don't have the money and have no way of tracking it (even though I gave them all the info the need to search for it), and on top of that, they REFUSE TO ALLOW ANYONE FROM MELIO TO CALL ME!I have requested multiple times for a manager to call me. They even put in a call request...what happened? They would only respond via email and of course I kept getting representatives. After no less than 25 emails back and forth, I finally got a response from an "accountant manager" who told me there's nothing they can do and they are closing my case. Um, you have over $1200 of my client's money and I have requested multiple times to be called so I can discuss this issue with someone at the company in higher management, and I have flat out been denied! I CONSIDER THIS THEFT!!! Melio has stolen my client's money and won't make it right.You can't call them, and they WON'T CALL YOU! VERY UPSET WITH THIS COMPANY AND THEIR LACK OF FOLLOW THROUGH.

Réponse de l'équipe de Melio

il y a 4 semaines

Hi Darla, we'd love the chance to investigate this further. We don't have enough information here to find you in our system, please email us at [email protected] with "Capterra review: Urgent" in the subject line and our support team can connect with you. Best, Team Melio

Milena
BOOKKEEPER (É.-U.)
Comptabilité, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Love it so far

5,0 il y a 2 mois Nouveau

Commentaires : Great! I am very happy with all features Melio provides and will recommend it to anyone who needs a payment processing system.

Avantages :

I love Melio. It is very easy to use, and really convenient. I am able to provide more services while spending less time per client. Thank you!

Inconvénients :

I had a problem with a Wire transfer once, I haven't tried it again to know if the issue was fixed. Will update when I use it again.

Réponse de l'équipe de Melio

il y a 2 mois

Hi Milena, thanks for sharing this review with us and the community! We're glad to hear you find Melio useful and easy to use. Best, Team Melio