Maintenance Care
Description de Maintenance Care
Maintenance Care est un logiciel complet de gestion de la maintenance conçu dans une optique de facilité d'utilisation. La GMAO mobile et de bureau permet aux tiers de soumettre des demandes, de Lire la suite recevoir des notifications et de gérer les demandes en ligne. La version Enterprise Edition vous permet de gérer tous les ordres de travail et la maintenance préventive et elle fournit des solutions robustes de suivi des biens fortes de plus de 1 000 intégrations. La version gratuite est gratuite pour toujours. Des ordres de travail illimités gratuitement ? Oui. Commencez à l'utiliser aujourd'hui pour découvrir ce que ce produit peut apporter à votre établissement. Afficher moinsQui utilise Maintenance Care ?
Tous les secteurs d'activité, y compris, mais sans s'y limiter, les soins aux personnes âgées, l'éducation, l'hôtellerie, la fabrication, les parcours de golf, la gestion immobilière et les petites entreprises. Des ordres de travail à la planification, tout est pris en charge.
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Maintenance Care
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Avis sur Maintenance Care
David
Maintenance Care at FMU
Commentaires : Maintaining over 850,000 square feet with a staff of 40 had proven to be difficult without a CMMS system. Since using Maintenance Care over the past year there is more accountability from facilities creating a very efficient and cost saving department.
Avantages :
Web-based - no support needed from IT. User friendly for those opening work orders and those receiving the work order - no major learning curve necessary. Excellent customer service and support.
Inconvénients :
We have not experience any major issues using the software. Would like to see a more streamlined process of notifying external vendors of assigned work orders.
David
Alternatives envisagées :
Maintenance Care Review for Retirement Living
Commentaires : We have had a great experience so far with Maintenance Care and have received very good feedback from our team members on site. We are now reporting on tasks stats to get better insight into where our time is being spent and how we can better serve and assist our teams.
Avantages :
The ease of use for our end users at the home levels. Our company did not have a digital platform previously to manage maintenance, and so it was crucial for us to choose a platform that would be very easy to manage for all levels of skill.
Inconvénients :
Some of the admin functions within the system aren't as user friendly to navigate. Reporting (creation of reports) could be a little clearer, and the functionality of digital check sheets to keep everything integrated into one system would be beneficial.
İbrahim Enes
Maintenance Care, nice management tool
Avantages :
Platform independent execution since it is web based, user friendly GUI
Inconvénients :
Some management tools still needs to be improved.
Rhianne
Great support
Commentaires : We have solved huge problems related to communicating on task exsistance, progress, parts needed, completion date and by who and when. I link invoices to tasks in comments and therefore track what we buy and need to invoice out for each task which also alerts employees to the arrival of parts. We can check our assigned to list and know who has the ball on tasks. The customer support is always there and friendly even if they cannot do anything to solve the problem:)
Avantages :
The ease of tracking jobs. the variety of search options and trackable inputs. The ability to assign jobs and track progress. The idea of having all information in one place. The top result is a way more streamlined way to communicate with the whole team on a variety of aspects.
Inconvénients :
It is unrefined. The usability of the app (there is no way to search)Also, no way for 3rd parties to search the request look-up page list. The spacing in the notes! and how new comments are added to top and bottom inconsistently. There are millions of small improvements that could be attended to that would make my job twice as nice, for instance, reports to be able to be auto generated with details included. Parts list population via excel import (rather than 2 weeks of manual input). There is no way to track billed and non billed tasks and I can't use the invoicing feature due to lack of PST. Also invoicing cannot split coding/costs for parts and labour. I was led to believe that my guys on the ground would have access to a wiki of information about assets and common problems but they cannot even access the space center from their mobile devices.
Réponse de l'équipe de Maintenance Care
il y a 4 ans
Hi Rhianne, Thanks for the comments. I will try to respond to some of your comments on here (but there is a limit of characters), but I think many of your concerns can be addressed by speaking with one of our Support Techs (I will have one connect with you). The notes spacing issue on the app was a bug that is fixed, the Parts Excel upload is available. There is a way to track Billed or non-Billed jobs using Task Class, and your team should be able to access attached documents from the app, so I'm not sure why they are not able to. Again, I'm guessing our Support Techs may be able to help here. I am confident that we are able to resolve most if not all of your issues listed.
Natasha
Alternatives envisagées :
Excellent product
Commentaires : Absolutely wonderful experience. Communication is easy, answers are quick.
Avantages :
Creating new work orders is quick and easy. Overall use is easy to learn and execute.
Inconvénients :
You can't see enough lines of work orders. You can only see 15 jobs at once, then you have to scroll down. Also, I'd like to see ALL 'new' work orders (including the older ones) when I run a report.
