Aventri

Great Platform for Event Management

Kommentit: It has made the entire event management process easier. It is user friendly for my guests and very easy for me to see who has registered and their corresponding responses to the registration page.

Hyvät puolet:

It is extremely easy to manage the registration list for my events. I also like the survey feature.

Huonot puolet:

I wish when I exported the Attendee Info to PDF it was more readable. I have to use the excel version always.

Very good customer support

Hyvät puolet:

Good customer support very rarely get sent to hold when I call in. Staff is friendly and if they cannot solve the issue for me immediately, they follow up regularly to inform me where my ticket is in the process. Aventri has so many features that we have yet to utilize. The previous software ran out of features that we needed where as Aventri seems to keep adding more to the portfolio before we even realize its something we need. They are constantly upgrading and improving. Our customer success team is very friendly and engaging and often follows up on our support tickets.

Huonot puolet:

The reporting system is complex. It would be pretty much impossible to maneuver successfully without dedicated support.

Least User Friendly Event Software on the Market

Kommentit: Managing an event.

Hyvät puolet:

There is a lot of functionality built into the software, across the needs of an event.

Huonot puolet:

This isn't user friendly AT ALL. There are only a handful or integrations, and customer service isn't helpful. My impression was that they wanted me to thank them for providing their product, instead of being treated like a customer.

Great product

Hyvät puolet:

Aventri has an ever expanding portfolio of services that have been extremely helpful with out event management. Their customer service is fabulous and they consistently go above and beyond in their service.

Huonot puolet:

Their rapid growth strategy has led to inconsistencies in their software. We've experienced recent outages of service which are quickly fixed, but inconvenient to us and our clients.

Overall thumbs up

Kommentit: The ability to clone event after event makes less work on building out your event registration. You also learn from your mistakes of what you should have included and can easily make adjustments on your next event.

Hyvät puolet:

It's familiarity. I've been using Aventri (formerly etouches) since it was in Beta form. The registration system has good reporting features that make administrative work easy.

Huonot puolet:

As an administrator managing the networking meetings, I would like to see better reporting functionality and search features. This module is really lacking in it's reporting functionality that will most likely drive us to use another platform.